PE
Prepaid Electric
Unclaimed Business
PE
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMK
Mavourneen K
1 reviews | Active since Jan 2020
27 May 2019, 22:05
Unethical firm
Unethical ,allocated my purchase token to bad debt arrears of previous tenant. Wayne advised me they load their bills by 11percent?Who does this? I must pay to remove meter which isn't even mine. Unprofessional "call centre "too.
Helpful (0)
|Replies (0)MK
Mavourneen K
1 reviews | Active since Jan 2020
27 May 2019, 22:05
Unethical firm
Unethical ,allocated my purchase token to bad debt arrears of previous tenant. Wayne advised me they load their bills by 11percent?Who does this? I must pay to remove meter which isn't even mine. Unprofessional "call centre "too.
0
Replies (0)aC
anel C
1 reviews | Active since Jan 2020
6 Dec 2018, 15:09
PATHETIC SERVICE FROM PRE PAID ELECTRIC IN PRETORIA , MOOT AREA
Good day. I have been struggling since monday to get answers about a pre paid meter which was installed in to my property in Pretoria. I am fed up !!!
Helpful (0)
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Mphoza P
1 reviews | Active since Jan 2020
2 Mar 2018, 08:30
PrepaidElectric refeuse to reverse a Transaction even though i have 10 x Meters with them ?
I have 10 x Meters with Prepaid Electric and now I made a Transaction by mistake but they don't wanna reverse it even though Netvendor is willing to assist. I spoke to Christa and she is not willing to help but PrepaidElectric is the Service Provider. Prepaid24 and Netvendor were very helpful with the explanation and the process but now the Company that's suppose to reverse is not willing to assist and it is possible to reverse. I asked to speak to the Boss Wayne as this matter is urgent but I see there is no response and I have to get Electricity urgently.
Helpful (0)
|Replies (0)MP
Mphoza P
1 reviews | Active since Jan 2020
2 Mar 2018, 08:30
PrepaidElectric refeuse to reverse a Transaction even though i have 10 x Meters with them ?
I have 10 x Meters with Prepaid Electric and now I made a Transaction by mistake but they don't wanna reverse it even though Netvendor is willing to assist. I spoke to Christa and she is not willing to help but PrepaidElectric is the Service Provider. Prepaid24 and Netvendor were very helpful with the explanation and the process but now the Company that's suppose to reverse is not willing to assist and it is possible to reverse. I asked to speak to the Boss Wayne as this matter is urgent but I see there is no response and I have to get Electricity urgently.
0
Replies (0)HH
Helen H
1 reviews | Active since Jan 2020
14 Jul 2017, 06:51
messed up "robbery"
<p>I have a prepaid meter since Jan 2014.</p> <p>I paid R100 for 125 units.</p> <p>now we pay R100 for 66.9 units.</p> <p>and some days when you recharge the price is different, why is nobody complaining about that.</p> <p>I am already paying for a service I have not received. WE SHOULD BE PAYING LESS. AS THEIR IS NO WORK INVOLVED - NOBODY IS READING A METER AND SENDING A "FAULTY"THAT NEEDS TO DISCUSSED.</p> <p>ROBBING US</p>
Helpful (0)
|Replies (0)HH
Helen H
1 reviews | Active since Jan 2020
14 Jul 2017, 06:51
messed up "robbery"
<p>I have a prepaid meter since Jan 2014.</p> <p>I paid R100 for 125 units.</p> <p>now we pay R100 for 66.9 units.</p> <p>and some days when you recharge the price is different, why is nobody complaining about that.</p> <p>I am already paying for a service I have not received. WE SHOULD BE PAYING LESS. AS THEIR IS NO WORK INVOLVED - NOBODY IS READING A METER AND SENDING A "FAULTY"THAT NEEDS TO DISCUSSED.</p> <p>ROBBING US</p>
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jun 2016, 03:35
not happy
<p>I brought electricity voucher yesterday and I have been trying to load it through the fone by dialling *120*4189*voucher number *meter number# but since yesterday the response I get is The service is currently not available available now. help me please I dnt know what to do </p>
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Anonymous
1 reviews | Active since Jan 2020
24 Jun 2016, 03:35
not happy
<p>I brought electricity voucher yesterday and I have been trying to load it through the fone by dialling *120*4189*voucher number *meter number# but since yesterday the response I get is The service is currently not available available now. help me please I dnt know what to do </p>
0
Replies (0)PB
Pieter. Botha
1 reviews | Active since Jan 2020
28 Jan 2016, 14:38
Thank you Vivian
Thanks for the excellent assistance to help me complete the webpage to ensure compliance with payments.
Helpful (0)
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Pieter. Botha
1 reviews | Active since Jan 2020
28 Jan 2016, 14:38
Thank you Vivian
Thanks for the excellent assistance to help me complete the webpage to ensure compliance with payments.
0
Replies (0)MR
M R
1 reviews | Active since Jan 2020
5 Jul 2015, 09:11
Ordered prepaid and never received vouchers
Hi<br> Never received a response from PREPAID<br> Emails sent repeatedly to : [Email Removed]<br> <br> date: Thu, Jul 2, 2015 at 10:16 AM<br> subject: Re: R5000 short.<br> On Mon, Jun 29, 2015 at 4:12 PM, <br> On Sat, Jun 27, 2015 at 8:12 PM,<br> On Tue, Jun 23, 2015 at 6:51 PM<br> <br> <br> Dear Prepaid<br> <br> On 26 March we paid R25000 for electricity in advance of the service increase and I received what I thought were all the tolkens but have only started loading tonight.<br> <br> Seeing as I am now entering the numbers in my metre (I had stock already) I see you sent me only 6 x R2500 worth of coupons, taking me R5000 short.<br> <br> Can you please provide the last two amounts. <br> <br> Note this has happened in the past when I bulk purchased, perhaps your emails/SMS overload? <br> <br> Looking forward to receiving what we paid for.<br> <br> best <br> <br> <br> our Sale by Prepaid24:
Helpful (0)
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M R
1 reviews | Active since Jan 2020
5 Jul 2015, 09:11
Ordered prepaid and never received vouchers
Hi<br> Never received a response from PREPAID<br> Emails sent repeatedly to : [Email Removed]<br> <br> date: Thu, Jul 2, 2015 at 10:16 AM<br> subject: Re: R5000 short.<br> On Mon, Jun 29, 2015 at 4:12 PM, <br> On Sat, Jun 27, 2015 at 8:12 PM,<br> On Tue, Jun 23, 2015 at 6:51 PM<br> <br> <br> Dear Prepaid<br> <br> On 26 March we paid R25000 for electricity in advance of the service increase and I received what I thought were all the tolkens but have only started loading tonight.<br> <br> Seeing as I am now entering the numbers in my metre (I had stock already) I see you sent me only 6 x R2500 worth of coupons, taking me R5000 short.<br> <br> Can you please provide the last two amounts. <br> <br> Note this has happened in the past when I bulk purchased, perhaps your emails/SMS overload? <br> <br> Looking forward to receiving what we paid for.<br> <br> best <br> <br> <br> our Sale by Prepaid24:
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Replies (0)JT
Jose T
1 reviews | Active since Jan 2020
2 Apr 2015, 09:37
Awesome support from prepaid24 online support
Last night I paid R250 via the eft function to buy electricity using the prepaid24 service. I was stumped to find this morning that I was yet to receive the electricity tokens. I went online to the prepaid24 website to see if I could get hold of someone. I clicked on the chat function and instantly I was given assistance from their support. Vicki Malherbe was very helpful in attending to my issue. This what more of the other service providers need is an efficient support structure and trust me I have always had bad experiences when getting support from other vendors. This time I was very please in the support I received and that Fear of losing R250 due to some technical gremlin was dissolved into relief. Thank you Vicki for your time in assisting me with my query. Looking forward to using the prepaid24 service again.
Helpful (0)
|Replies (0)JT
Jose T
1 reviews | Active since Jan 2020
2 Apr 2015, 09:37
Awesome support from prepaid24 online support
Last night I paid R250 via the eft function to buy electricity using the prepaid24 service. I was stumped to find this morning that I was yet to receive the electricity tokens. I went online to the prepaid24 website to see if I could get hold of someone. I clicked on the chat function and instantly I was given assistance from their support. Vicki Malherbe was very helpful in attending to my issue. This what more of the other service providers need is an efficient support structure and trust me I have always had bad experiences when getting support from other vendors. This time I was very please in the support I received and that Fear of losing R250 due to some technical gremlin was dissolved into relief. Thank you Vicki for your time in assisting me with my query. Looking forward to using the prepaid24 service again.
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Replies (0)