1 reviews | Active since Member
I wish I read all the terrible reviews before purchasing from Presidential Kids. If I can advise, DO NOT purchase from this company. Absolutely everything was terrible from beginning to now. Firstly they say that the bed will take 3-4 weeks as per website and invoice, this was not fulfilled. When I did receive the bed they arrived at at 6pm which not a decent time to come and install. They were still painting the bed at my house in the room my daughter was expected to sleep in. The bed did not look the same as the pictures on their website. It looked as if it was made out of toothpicks, flimsy and uneven structure. Takirra admitted to me telephonically that the pictures on their website have infact been taken off Pinterest and are not of their own products. At this point I asked for a refund (their website does say you are entitled to one). Takiira sent a long message and said they would build me a new one which would be ready in two weeks (first week of June). I grated them the opportunity to make the situation right.
After many empty promises and lies I still don't have a bed 2 months after ordering and paying 80% of the bed. I was then promised a refund but was told I would have to wait until the end of July, which is also not what their website says.
They quality of the bed they delivered is beyond shocking. the service is terrible. Takiira blatantly lies to clients. DO NOT PURCHASE HERE!