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I WOULD GIVE A MINUS 1 RATING IF POSSIBLE. HIFI CORP GAVE THE JOB CARD FOR OUR SONY TELEVISION TO THIS BUSINESS. THEY PROMISED THE TV WOULD BE COLLECTED IN 3 DAYS. ON THE THIRD DAY I CALLED AND THEY SAID BY LATEST ON THE FOLLOWING WEDNESDAY, WHEN I CALLED WEDNESDAY AFTERNOON, THE RUDE OWNER SAID THAT HE WAS BUSY AND WOULD CALL ME BACK. HE THEN CALLED MY HUSBAND AND TOLD HIM I SAID I WAS NOT AT HOME EVEN THOUGH I HAD TAKEN THE DAY OFF TO BE AVAILABLE FOR THE COLLECTION. HE PROMISED TO COLLECT THE NEXT DAY. WE ARE STILL WAITING. WHEN I CALLED HIS RECEPTIONIST SCREAMED AT ME SAYING HER BOSS SAID HE WILL COLLECT WHEN HE CAN. HE IS CLEARLY TOO MUCH OF A COWARD TO EVEN ANSWER CALLS THAT COME THROUGH FOR HIM. I AM BEYOND DISGUSTED AT THIS ****TY SERVICE