Pretoria Appliance & TV
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
they are the worst to deal with, my tv was under warranty and in for repairs, what should have been 21 working days or less, turned into a month and a half with a constant battle for communication. The supplier i went through battled for communication as well... to date i have not received my tv back. POOR POOR service, will never use them again, and have yet to see ifmy tv works.
1 reviews | Active since Jan 2020
they are the worst to deal with, my tv was under warranty and in for repairs, what should have been 21 working days or less, turned into a month and a half with a constant battle for communication. The supplier i went through battled for communication as well... to date i have not received my tv back. POOR POOR service, will never use them again, and have yet to see ifmy tv works.
1 reviews | Active since Jan 2020
Disappointing service and behavior from this company. From the time I requested their service til to date. The call out was a nightmare they guy took a taxi to my area then he got lost. I had to pay him R750 tk order the part. He **** about ordering the part after the diagnosis was made. I had to order the part myself and then they never returned to put the part in the dishwasher. I had to find another company do they their work and pay again. Now Pretoria appliance and TV are not answering my calls because they know I'm awaiting my refund.
1 reviews | Active since Jan 2020
Disappointing service and behavior from this company. From the time I requested their service til to date. The call out was a nightmare they guy took a taxi to my area then he got lost. I had to pay him R750 tk order the part. He **** about ordering the part after the diagnosis was made. I had to order the part myself and then they never returned to put the part in the dishwasher. I had to find another company do they their work and pay again. Now Pretoria appliance and TV are not answering my calls because they know I'm awaiting my refund.
1 reviews | Active since Jan 2020
Horrible...sent my TV 14 February when screen went blank. they quoted me for new tv box I paid, kept calling and following up. Eventually they say they have found out my screen is cracked....the screen was never cracked when they picked tv now they won't even answer calls
1 reviews | Active since Jan 2020
Horrible...sent my TV 14 February when screen went blank. they quoted me for new tv box I paid, kept calling and following up. Eventually they say they have found out my screen is cracked....the screen was never cracked when they picked tv now they won't even answer calls
1 reviews | Active since Jan 2020
I WOULD GIVE A MINUS 1 RATING IF POSSIBLE. HIFI CORP GAVE THE JOB CARD FOR OUR SONY TELEVISION TO THIS BUSINESS. THEY PROMISED THE TV WOULD BE COLLECTED IN 3 DAYS. ON THE THIRD DAY I CALLED AND THEY SAID BY LATEST ON THE FOLLOWING WEDNESDAY, WHEN I CALLED WEDNESDAY AFTERNOON, THE RUDE OWNER SAID THAT HE WAS BUSY AND WOULD CALL ME BACK. HE THEN CALLED MY HUSBAND AND TOLD HIM I SAID I WAS NOT AT HOME EVEN THOUGH I HAD TAKEN THE DAY OFF TO BE AVAILABLE FOR THE COLLECTION. HE PROMISED TO COLLECT THE NEXT DAY. WE ARE STILL WAITING. WHEN I CALLED HIS RECEPTIONIST SCREAMED AT ME SAYING HER BOSS SAID HE WILL COLLECT WHEN HE CAN. HE IS CLEARLY TOO MUCH OF A COWARD TO EVEN ANSWER CALLS THAT COME THROUGH FOR HIM. I AM BEYOND DISGUSTED AT THIS ****TY SERVICE
1 reviews | Active since Jan 2020
I WOULD GIVE A MINUS 1 RATING IF POSSIBLE. HIFI CORP GAVE THE JOB CARD FOR OUR SONY TELEVISION TO THIS BUSINESS. THEY PROMISED THE TV WOULD BE COLLECTED IN 3 DAYS. ON THE THIRD DAY I CALLED AND THEY SAID BY LATEST ON THE FOLLOWING WEDNESDAY, WHEN I CALLED WEDNESDAY AFTERNOON, THE RUDE OWNER SAID THAT HE WAS BUSY AND WOULD CALL ME BACK. HE THEN CALLED MY HUSBAND AND TOLD HIM I SAID I WAS NOT AT HOME EVEN THOUGH I HAD TAKEN THE DAY OFF TO BE AVAILABLE FOR THE COLLECTION. HE PROMISED TO COLLECT THE NEXT DAY. WE ARE STILL WAITING. WHEN I CALLED HIS RECEPTIONIST SCREAMED AT ME SAYING HER BOSS SAID HE WILL COLLECT WHEN HE CAN. HE IS CLEARLY TOO MUCH OF A COWARD TO EVEN ANSWER CALLS THAT COME THROUGH FOR HIM. I AM BEYOND DISGUSTED AT THIS ****TY SERVICE
1 reviews | Active since Jan 2020
I reported a problem with a Samsung fridge and Samsung referred the issue to one of the service providers. The service provider called on a Friday to advise that he will be coming in the afternoon but never arrived. He showed up on a Saturday morning without informing us that he was coming. He asked what the problem was and i told him. To my surprise he already had a quotation indicating the work that he had already done on my fridge. When I checked on his background, he came from a very very bad company on reviews. He promised to call me on a Monday but only send me a please call for me to call him on Friday.
1 reviews | Active since Jan 2020
I reported a problem with a Samsung fridge and Samsung referred the issue to one of the service providers. The service provider called on a Friday to advise that he will be coming in the afternoon but never arrived. He showed up on a Saturday morning without informing us that he was coming. He asked what the problem was and i told him. To my surprise he already had a quotation indicating the work that he had already done on my fridge. When I checked on his background, he came from a very very bad company on reviews. He promised to call me on a Monday but only send me a please call for me to call him on Friday.
1 reviews | Active since Jan 2020
I checked other reviews before taking my Samsung front loader to this pathetic company. I gave them a benefit of doubt. I have now been robbed of R1300 plus inspection fee of R750. They returned the machine claiming to have fixed it together with some ancient looking part which they claimed to have replaced from my machine. Upon opening the machine, nothing is similar to the part which they claimed to have replaced . Machine remain not working. By the way i was referred to this crooked company by Samsung South Africa. Pathetic!!! Stay away from this crooks.
1 reviews | Active since Jan 2020
I checked other reviews before taking my Samsung front loader to this pathetic company. I gave them a benefit of doubt. I have now been robbed of R1300 plus inspection fee of R750. They returned the machine claiming to have fixed it together with some ancient looking part which they claimed to have replaced from my machine. Upon opening the machine, nothing is similar to the part which they claimed to have replaced . Machine remain not working. By the way i was referred to this crooked company by Samsung South Africa. Pathetic!!! Stay away from this crooks.
1 reviews | Active since Jan 2020
I have NEVER in my life seen such PATHETIC service as the service providers to Hisense, DO NOT BUY A HISENSE SMART TV, as it will not work with DSTV-NOW, they collect my TV that I have purchase in December 2019 and send it to their accredited supplier Pretoria Appliance & TV to solve the problem. Just to receive the TV back a week later and for the problem to be bigger than before.
1 reviews | Active since Jan 2020
I have NEVER in my life seen such PATHETIC service as the service providers to Hisense, DO NOT BUY A HISENSE SMART TV, as it will not work with DSTV-NOW, they collect my TV that I have purchase in December 2019 and send it to their accredited supplier Pretoria Appliance & TV to solve the problem. Just to receive the TV back a week later and for the problem to be bigger than before.
1 reviews | Active since Jan 2020
This company is under liquidation and also this company is no longer a Samsung agent but its still advertising itself as such. Take your items there at your own risk.
1 reviews | Active since Jan 2020
This company is under liquidation and also this company is no longer a Samsung agent but its still advertising itself as such. Take your items there at your own risk.
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