JM
Jerry M
Active since Feb 2016
27
Reviews
0
Industries
Reviews
27 reviews3 months ago
Professional Service and Quality of Work
I ordered foldable and golf umbrellas that have been branded with my company logo and the quality of the products, the artwork and the branding was done professionally and to our satisfaction. The products were ready for collection a day before the expected day of delivery. The salesperson, Joalize, was a pleasure to work with.
0 replies
11 months ago
Poor Quality and Customer Service
We ordered 20 Golf Umbrellas with our company Logo/Branding on 29 April 2025. We signed off and approved the artwork for the branding. Upon collection of the items a week or so later, both the quality of the print work and the products was poor. Some of the umbrellas were dirty and smeared with ink. To date, Giftwrap Trading is yet to accept the accountability and to offer a solution on the poor quality of their products.
0 replies
13 months ago
Deception and bad customer/business practice
I have been to the Adidas store in Montana Retail Park on two separate occasions. They have Big Red and Visible Displays indicating that items prices are reduces "'Up to 50%". On the same display, they have an small (almost invisible) print that says "'on selected items". I searched for selected items on the display stand and even called a sales attendant. In a stand full of merchandise, they could only find ONE selected item. I find this to be very deceptive and bad business practice. The first time I queried the same thing I was told selected items were sold out.. Today the stand was full of merchandise and only one item was indicated as selected
0 replies
13 months ago
Appalling Customer Service
I have reported faulty decoders on 19 February 2025 and after a long struggle and to and from a DSTV Walk-in-center, and several call to DST Insurance, the replaced the decoders on the 27 February 2025. However, the new decoders are freezing and stalling and I had to follow the process once again. I have made contact with Either DSTV Insurance or DSTV Walk-in-center on nine (9) occasion either physically visiting the Walk-in-center or calling DSTV Insurance Offices. To date, I am still sitting with faulty decoders and despite promises made since 18 March 2027, no one has contacted me.
0 replies
15 months ago
PATHETIC AILINE ALL ROUND - ANYTHING CHEAP IS NOT WORTH IT.
Pathetic Service from TAAG. We had a flight from Luanda to Sao Paolo in December 2024. We paid for seat allocation that was reallocated without our concern. When we raised a query we were blatantly **** to by the agents at the check-in counter that the problem affected everyone and will be resolved in-flight. The flight attendants had no time nor any sympathy for us, despite the fact that the seats were pre-booked and paid for. We received no refund and no one was interested nor willing to listed to us. The service was so poor and the airline was so bad nothing inside the flight worked, not even the flight maps, let alone entertainment.
0 replies
18 months ago
POOR CUSTOMER SERVICE
I placed an order for a cell phone and accessories yesterday morning around 07:00 and paid an extra fee for a same day delivery. I followed up on the delivery yesterday late in the afternoon and I was promised that the issue has been escalated and the goods will be delivered today. I followed up again this afternoon and I am told a new story that (i) the order is a collection and when I refute that, I am told (ii) it is a split order. None of that is true. As of this afternoon, I have not yet received an order that was paid for and was supposed to have been delivered yesterday already. This order is EXTREMELY URGENT, hence I paid the extra fee for the same day delivery,
53 replies
20 months ago
Poor Service
I stayed at The Regency Apartment Hotel in Menlyn on the 09 August 2024. The air conditioner was not working and I had to call for a maintenance person to come and reset it. I do understand that maintenance issues do happen. I then had an issue with a TV and after calling the maintenance person again, I only learned that only the TV device is available but the rest had to be from my own account. I had to use my own personal account for DSTV and Netflix. After reluctantly login on to my account, the connectivity/Wifi was very weak and I could not watch TV anyway. I was very disappointed as I could not watch any of the programs for the night.
0 replies
27 months ago
POOR CURTOMER SERVICE
FNB is carrying out a FICA on my Personal and Business Accounts, both held by FNB. One of the requirements is that I must provide FNB a three month's bank statement for my business account. The business account is held at FNB!!! I had a long argument with the agent from FNB who insisted that I must get the statements and send them to their department. She finally escalated the matter and agreed that they will request the statements from the business section.
58 replies
47 months ago
DISAPPOINTING SERVICE
I ordered a gift on the 24 May 2022 that was supposed to have been delivered on the same day or at the latest, the next day. The order was only delivered yesterday 30 May 2022 after numerous phone call and email follow ups. At some stage Netflorist stated on their order tracking that the order was delivered on the 28 May 2022 and were embarrassed by the fact that it was all a deliberate lie
0 replies
48 months ago
Disappointing Sevice
I ordered a Birthday gift on Tuesday 26 April 2022 and it was confirmed the gift will be delivered on the same day. It was not delivered. I followed up today, 28 April 2022 at 13:18 and I was told there was a delay on their side and that they are sorry.
0 replies
Review Distribution
5 Star
7 (25.925925925925927%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (7.407407407407407%)
1 Star
18 (66.66666666666667%)