Pretoria arms, not my job come back Monday.

Firstly: Pretoria Arms has a automated answering service that is not managed effectively. I phoned on a Saturday to no availability. This is very frustrating as I came very far(200+ km) Secondly: There is only one person that work with licencing and application?? We had a meeting and arrangements with Hannelie Vlok to drop a firearm at the shop that had to be transferred to Pretoria Arms stock. Just to realize Hanlie doesnt work on weekend's. The lady working behind the counter said I had to return on Monday....? The question raised is , there is no one else that can do the paperwork? Regardless after some discussion and phone calls the firearm qas transferred to the stock... Thirdly: Even though the personal was friendly one could note that this was only a front. The young lady was helpfull yet the other lady behind the till was biting her lip in containment. The scenario of forcfully being friendly is functionally visible and known. I dont feel at home in this shop and give them 2 stars.