Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Paid for applications not needed, now all the staff disappeared when insisting on a refund I was promised a refund two weeks ago, since then My messages and emails are ignored. Never again!!
1 reviews | Active since Jan 2020
Paid for applications not needed, now all the staff disappeared when insisting on a refund I was promised a refund two weeks ago, since then My messages and emails are ignored. Never again!!
1 reviews | Active since Jan 2020
Pretoria Arms gave me false information saying I have to complete new applications which I had to pay over 1000 When I got to the police, it was not necessary to complete any forms since I submitted all before I paid for a motivation which I never received either! Besides all of this, the service is very poor!! I can’t seem to get any attention
1 reviews | Active since Jan 2020
Pretoria Arms gave me false information saying I have to complete new applications which I had to pay over 1000 When I got to the police, it was not necessary to complete any forms since I submitted all before I paid for a motivation which I never received either! Besides all of this, the service is very poor!! I can’t seem to get any attention
1 reviews | Active since Jan 2020
In the few times that I have been in the shop browsing, I each and every time notice that the language use between the two ladies behind the till is absolutely disgusting. Bragging about being still somewhat drunk at almost 10am is not something to be proud of and everything happens while servicing client's. I have never seen more unprofessional employees than that. Where are the managers? Worst service in the retail industry.
1 reviews | Active since Jan 2020
In the few times that I have been in the shop browsing, I each and every time notice that the language use between the two ladies behind the till is absolutely disgusting. Bragging about being still somewhat drunk at almost 10am is not something to be proud of and everything happens while servicing client's. I have never seen more unprofessional employees than that. Where are the managers? Worst service in the retail industry.
1 reviews | Active since Jan 2020
Firstly: Pretoria Arms has a automated answering service that is not managed effectively. I phoned on a Saturday to no availability. This is very frustrating as I came very far(200+ km) Secondly: There is only one person that work with licencing and application?? We had a meeting and arrangements with Hannelie Vlok to drop a firearm at the shop that had to be transferred to Pretoria Arms stock. Just to realize Hanlie doesnt work on weekend's. The lady working behind the counter said I had to return on Monday....? The question raised is , there is no one else that can do the paperwork? Regardless after some discussion and phone calls the firearm qas transferred to the stock... Thirdly: Even though the personal was friendly one could note that this was only a front. The young lady was helpfull yet the other lady behind the till was biting her lip in containment. The scenario of forcfully being friendly is functionally visible and known. I dont feel at home in this shop and give them 2 stars.
1 reviews | Active since Jan 2020
Firstly: Pretoria Arms has a automated answering service that is not managed effectively. I phoned on a Saturday to no availability. This is very frustrating as I came very far(200+ km) Secondly: There is only one person that work with licencing and application?? We had a meeting and arrangements with Hannelie Vlok to drop a firearm at the shop that had to be transferred to Pretoria Arms stock. Just to realize Hanlie doesnt work on weekend's. The lady working behind the counter said I had to return on Monday....? The question raised is , there is no one else that can do the paperwork? Regardless after some discussion and phone calls the firearm qas transferred to the stock... Thirdly: Even though the personal was friendly one could note that this was only a front. The young lady was helpfull yet the other lady behind the till was biting her lip in containment. The scenario of forcfully being friendly is functionally visible and known. I dont feel at home in this shop and give them 2 stars.
1 reviews | Active since Jan 2020
I bought a Taurus handgun from them and I went and collected the gun when I got home on closer inspection I found out that one magazine had terrible scratches on it. It looks like it was used. I am very unhappy and disappointed with their service. I promise you they'll never see my business again. They don't even deserve a star I gave them. After I got my hand I wasn't even allowed to go to the shooting range so that I can load my gun.
1 reviews | Active since Jan 2020
I bought a Taurus handgun from them and I went and collected the gun when I got home on closer inspection I found out that one magazine had terrible scratches on it. It looks like it was used. I am very unhappy and disappointed with their service. I promise you they'll never see my business again. They don't even deserve a star I gave them. After I got my hand I wasn't even allowed to go to the shooting range so that I can load my gun.
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