What a **** show these guys run

I signed up with them in November of 2020. For a year i received no invoices or any communications regarding payment. Then i received a statement for the outstanding amount nearly a year later. I paid the statement in full, then shortly after received another statement for an outstanding amount. I can't reach them on ANY numbers listed, i get no response from the lady who supposedly deals with this. Do they remove the garden refuse? Yes, but for the admin nightmares it comes with, these guys are NOT worth supporting. I have yet to receive a phone call or response to my emails after trying to contact them for weeks. This is worse than pathetic.