PN
Pretoria Noord Toyota
Unclaimed Business
PN
Pretoria Noord Toyota
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Pretoria Noord Toyota
Pretoria Noord Toyota has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Pretoria Noord Toyota across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
17 Feb 2026, 13:17
A very disappointing experience with Toyota
I recently had a very disappointing experience with Pretoria Noord Toyota while trying to purchase a Toyota 86. I enquired about the vehicle the same evening it was listed. The following morning I received a call from Hendrick, who provided additional information later in the day, including videos and finance documents. As I am based in Durban and the dealership is in Pretoria, I needed detailed information before making travel arrangements. I made it clear that I was serious about purchasing the vehicle and intended to pay a substantial deposit while financing the balance. Hendrick mentioned there were other interested buyers, so I submitted my finance application within minutes. Throughout that Friday, I followed up for updates and was eventually told that nothing would be finalized over the weekend and that I would be kept informed. Based on that assurance, I decided to wait before booking flights. On Monday morning, after my message was left on read, I called only to be told the vehicle had been sold on Saturday. My finance application had already been approved and I was fully prepared to proceed with the purchase. I had spent the entire day arranging finances and preparing logistics, and both my partner and I effectively lost a full working day over this. The lack of communication and coordination was extremely disappointing. I was informed that 18 salespeople were working on the same vehicle, which suggests a serious breakdown in internal communication. No one appeared to know what the others were doing. While Willie (the manager) was more helpful when I eventually spoke to him, he was largely unavailable and the overall customer experience fell far below what I would expect from a Toyota dealership. Clear communication, transparency, and professionalism are critical — especially when dealing with clients purchasing vehicles from another city. Unfortunately, that standard was not met in this case. Based on my experience, I would strongly caution others to avoid this dealership.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Feb 2026, 13:17
A very disappointing experience with Toyota
I recently had a very disappointing experience with Pretoria Noord Toyota while trying to purchase a Toyota 86. I enquired about the vehicle the same evening it was listed. The following morning I received a call from Hendrick, who provided additional information later in the day, including videos and finance documents. As I am based in Durban and the dealership is in Pretoria, I needed detailed information before making travel arrangements. I made it clear that I was serious about purchasing the vehicle and intended to pay a substantial deposit while financing the balance. Hendrick mentioned there were other interested buyers, so I submitted my finance application within minutes. Throughout that Friday, I followed up for updates and was eventually told that nothing would be finalized over the weekend and that I would be kept informed. Based on that assurance, I decided to wait before booking flights. On Monday morning, after my message was left on read, I called only to be told the vehicle had been sold on Saturday. My finance application had already been approved and I was fully prepared to proceed with the purchase. I had spent the entire day arranging finances and preparing logistics, and both my partner and I effectively lost a full working day over this. The lack of communication and coordination was extremely disappointing. I was informed that 18 salespeople were working on the same vehicle, which suggests a serious breakdown in internal communication. No one appeared to know what the others were doing. While Willie (the manager) was more helpful when I eventually spoke to him, he was largely unavailable and the overall customer experience fell far below what I would expect from a Toyota dealership. Clear communication, transparency, and professionalism are critical — especially when dealing with clients purchasing vehicles from another city. Unfortunately, that standard was not met in this case. Based on my experience, I would strongly caution others to avoid this dealership.
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Replies (0)FE
Florence E
1 reviews | Active since Jan 2020
20 Jan 2026, 08:01
Uitstekende diens!!!!!
Pretoria Noord Toyota is nou al vir die laaste 3+ jaar my plekkie waar ek my kar laat diens, en ek kan 'n diens sentrum nader aan my kry soos in Brits wat op my voorstoep is waar ek in Hartbee****rt bly, maar ek verkies Pta Noord Toyota juis oor hul uitstekende diens en "after service" diens is net so uitstekend. Ek wil graag vir Elsabe en Riekie baie dankie sê dat julle ALTYD uit julle pad gaan om my te help. Julle is awesome. Die manne agter die skerms wat die werk doen, DANKIE julle is net so awesome al sien ons julle amper nooit nie. WELL DONE Pta Noord Toyota WELL DONE!!!!
Helpful (0)
|Replies (0)FE
Florence E
1 reviews | Active since Jan 2020
20 Jan 2026, 08:01
Uitstekende diens!!!!!
Pretoria Noord Toyota is nou al vir die laaste 3+ jaar my plekkie waar ek my kar laat diens, en ek kan 'n diens sentrum nader aan my kry soos in Brits wat op my voorstoep is waar ek in Hartbee****rt bly, maar ek verkies Pta Noord Toyota juis oor hul uitstekende diens en "after service" diens is net so uitstekend. Ek wil graag vir Elsabe en Riekie baie dankie sê dat julle ALTYD uit julle pad gaan om my te help. Julle is awesome. Die manne agter die skerms wat die werk doen, DANKIE julle is net so awesome al sien ons julle amper nooit nie. WELL DONE Pta Noord Toyota WELL DONE!!!!
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Replies (0)DA
Dennis A
1 reviews | Active since Jan 2020
15 Mar 2025, 17:42
Awesome Service
One of my vehicles is a mint condition Hilux Legend 35 2005 model, I keep it in original condition and with full care of Toyota Agents. For some or other reason the Antenna broke and because it is old my local Toyota dealer could not get the part from Toyota. After numerous emails and calls to Toyota Customer Care and their Manager, She and her team did not even have the decency to get back to me. Mr. Dirkie Kellerman from PTA North Toyota came to see me as a patient for the first time, started chatting to him about my predicament and left it there. After a few days without expecting anything from him I get a WhatsApp that He sourced the original supplier of the Antenna. It was delivered to me last week. It is because of People Like Mr. Kellerman and PTA North Toyota that people like me and others will keep on buying Toyotas.
Helpful (0)
|Replies (0)DA
Dennis A
1 reviews | Active since Jan 2020
15 Mar 2025, 17:42
Awesome Service
One of my vehicles is a mint condition Hilux Legend 35 2005 model, I keep it in original condition and with full care of Toyota Agents. For some or other reason the Antenna broke and because it is old my local Toyota dealer could not get the part from Toyota. After numerous emails and calls to Toyota Customer Care and their Manager, She and her team did not even have the decency to get back to me. Mr. Dirkie Kellerman from PTA North Toyota came to see me as a patient for the first time, started chatting to him about my predicament and left it there. After a few days without expecting anything from him I get a WhatsApp that He sourced the original supplier of the Antenna. It was delivered to me last week. It is because of People Like Mr. Kellerman and PTA North Toyota that people like me and others will keep on buying Toyotas.
0
Replies (0)JM
Joel M
1 reviews | Active since Jan 2020
6 Feb 2025, 07:56
Bad communication
They withheld some important information about the car service history, making me pay for the the next two services while the car was still having service cover..... It missed it's previous services
Helpful (0)
|Replies (0)CR
Carmie R
1 reviews | Active since Jan 2020
23 Jan 2025, 07:48
Lebo went the extra mile with a smile.
Lebogang from Toyota Pretoria Noord helped me to find my dream car. He was knowledgeable and kind and helped me through the whole process of buying my car. After sales service excellent, he went the extra mile with a smile.
Helpful (0)
|Replies (0)CR
Carmie R
1 reviews | Active since Jan 2020
23 Jan 2025, 07:48
Lebo went the extra mile with a smile.
Lebogang from Toyota Pretoria Noord helped me to find my dream car. He was knowledgeable and kind and helped me through the whole process of buying my car. After sales service excellent, he went the extra mile with a smile.
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Replies (0)MH
Maryke H
1 reviews | Active since Jan 2020
14 Oct 2024, 11:51
Pretoria Noord Toyota Marius Oosthuizen a delight to do bussiness with
I bought a car from Pretoria Noord Toyota. The salesman, Marius Oosthuizen bowled me over with his friendliness and helpfulness. I test drived numerous cars before I made a decision, and he kept patient and helpful. When there was a technical problem occurring with the registration of the vehicle, which was beyond his control, he kept me informed all along. I can definitely recommend Marius Oosthuizen when you are considering buying a new or used vehicle. He will certainly go the extra mile.
Helpful (0)
|Replies (0)MH
Maryke H
1 reviews | Active since Jan 2020
14 Oct 2024, 11:51
Pretoria Noord Toyota Marius Oosthuizen a delight to do bussiness with
I bought a car from Pretoria Noord Toyota. The salesman, Marius Oosthuizen bowled me over with his friendliness and helpfulness. I test drived numerous cars before I made a decision, and he kept patient and helpful. When there was a technical problem occurring with the registration of the vehicle, which was beyond his control, he kept me informed all along. I can definitely recommend Marius Oosthuizen when you are considering buying a new or used vehicle. He will certainly go the extra mile.
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Replies (0)ZM
Zanele M
1 reviews | Active since Jan 2020
17 Jul 2024, 22:36
PTS NOORD TOYOTA excellent service
I would like to thank the staff of PTA NOTRH Toyota from the lady at the front desk to the consultant (Suzan) who assisted me with my purchase. All I can say is keep up the excellent service you provide and your professionalism is 100%.
Helpful (0)
|Replies (0)ZM
Zanele M
1 reviews | Active since Jan 2020
17 Jul 2024, 22:36
PTS NOORD TOYOTA excellent service
I would like to thank the staff of PTA NOTRH Toyota from the lady at the front desk to the consultant (Suzan) who assisted me with my purchase. All I can say is keep up the excellent service you provide and your professionalism is 100%.
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Replies (0)CJ
Cornelius J
1 reviews | Active since Jan 2020
25 Jan 2024, 07:08
Poor Service Pretoria North Toyota
on 27.12.2023 we bought a vehicle from Mr Marius Oosthuizen. we only drove around the block with the vehicle. Mr Marius said not to worry everything will be fixed and the vehicle will get a valet. Mr Marius said that the vehicle was not in an accident. on the day of collecting the vehicle we realized that the back door (boot) handle was broken and the door had to be opened with a piece of wire from the inside of the vehicle. we have been sending more than 20 messages to Mr Marius during the time and he said he is waiting for the back door handle. we then realized that behind the back wheel (ford echo sport) there a a huge bump (dent) so this means the vehicle as in an accident. we showed the dent to Mr Marius he said not to worry it will be fixed. On Thursday 18.01.2024 eventually after threatening to cancel the sale we received a call from Mr Marius to say the car must come to the dealership to be fixed on Tuesday 23.01.2024. we took the vehicle in on the appointment date with a list of all the faults that as been sent to Mr Marius numerous time on what's app Warning notification: service needed 2. Back door handle broken 3. Stamp merk agter spaarwiel 4. Grys Verf spartsel agter op kar bokant ligte regs 5. Krapmerke op verf oral op kar 6. Wiel bearings agter wiele maak geluid 7. Links en regs agter break lights dead 8. Right rear brake light cover broken 9. Driver seat upholstory full of holes back and side 10. Front brakes screaming noise and black resudue on rims 11. No sigarette lighter in car 12. Spotlights on car not working 13. Speedo cruise not working 14. Front head light glass has resudue on it. Right side look like small cracks 15. Left side back passenger door dent on door 1. the dent was not properly fixed the dealership only put paint over the rust. 2. park lights still not working 3. speedo cruise still not working 4. brakes not fixed properly still doing the same 5. Vehicle did not get a valet we have been **** to the whole time time is not what has been promised to us when we enquired from Mr Marius yesterday after receiving the vehicle he said he will find out and he never i will never refer any person to this dealership poor service and lies lies!!!
Helpful (0)
|Replies (0)CJ
Cornelius J
1 reviews | Active since Jan 2020
25 Jan 2024, 07:08
Poor Service Pretoria North Toyota
on 27.12.2023 we bought a vehicle from Mr Marius Oosthuizen. we only drove around the block with the vehicle. Mr Marius said not to worry everything will be fixed and the vehicle will get a valet. Mr Marius said that the vehicle was not in an accident. on the day of collecting the vehicle we realized that the back door (boot) handle was broken and the door had to be opened with a piece of wire from the inside of the vehicle. we have been sending more than 20 messages to Mr Marius during the time and he said he is waiting for the back door handle. we then realized that behind the back wheel (ford echo sport) there a a huge bump (dent) so this means the vehicle as in an accident. we showed the dent to Mr Marius he said not to worry it will be fixed. On Thursday 18.01.2024 eventually after threatening to cancel the sale we received a call from Mr Marius to say the car must come to the dealership to be fixed on Tuesday 23.01.2024. we took the vehicle in on the appointment date with a list of all the faults that as been sent to Mr Marius numerous time on what's app Warning notification: service needed 2. Back door handle broken 3. Stamp merk agter spaarwiel 4. Grys Verf spartsel agter op kar bokant ligte regs 5. Krapmerke op verf oral op kar 6. Wiel bearings agter wiele maak geluid 7. Links en regs agter break lights dead 8. Right rear brake light cover broken 9. Driver seat upholstory full of holes back and side 10. Front brakes screaming noise and black resudue on rims 11. No sigarette lighter in car 12. Spotlights on car not working 13. Speedo cruise not working 14. Front head light glass has resudue on it. Right side look like small cracks 15. Left side back passenger door dent on door 1. the dent was not properly fixed the dealership only put paint over the rust. 2. park lights still not working 3. speedo cruise still not working 4. brakes not fixed properly still doing the same 5. Vehicle did not get a valet we have been **** to the whole time time is not what has been promised to us when we enquired from Mr Marius yesterday after receiving the vehicle he said he will find out and he never i will never refer any person to this dealership poor service and lies lies!!!
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Replies (0)