Late Delivery, Poor Quality, No Accountability

I paid extra for Printulu's "rapid service" to guarantee delivery by 27 June for an event on the 28th — but the order arrived late and in unacceptable condition. I paid R400 extra on a R600 order for urgent delivery, yet when I followed up why I hadn't recieved it on 27th I was told it wouldn’t arrive on time. I had to insist it be sent via Uber.

When the bookmarks finally arrived, they were poorly produced:

The print was visibly misaligned and cut off, despite perfectly centered artwork.

The print quality was poor — not sharp or clear.

Not only was there no will from their side to meet their rapid delivery promise , the bookmarks did not adhere to my artwork, and the final print quality was far below acceptable standards.

Despite reaching out and providing photographic evidence, I received no response. I will continue escalating until this is resolved.

Avoid Printulu if you need reliability, quality, or accountability.