Privateproperty-Beware

I want to warn people about paying privateproperty in order to advertise property on their platform. Reason being that after you pay them and send them proof of payment they still deny receiving the money.I allready payed them on 3 Sept 2025 in order to advertise a flat to rent. I sent them proof of payment and after a few days they acknowledged receipt and published my ad. NOW a week later they canceled my ad and say they did not receive my payment and that I must go to my bank to sort this out. This is unacceptable and I have never had thos problem with privateproperty but something has changed now and I am very very disappointed in this service or non service and for loosing my R453.