1 reviews | Active since Member
It all started on the 12th of December 2025 when our services were disconnected because we didn't pay the R345 for reconnection fee which we did after sending proof of payment then I got a message that our agent said they must not reconnect our service because we owe rent mind you we had made an arrangement with the agent which was accepted. The same day they reconnect our service after 3 hours after the agent called them to say it was a misunderstanding but now they have disconnected our meter number we can't buy electricity even though we don't awe them...I agree with most of black costumers they treat us like we not educated their Afrikaans females they don't know how to communicate they always rude even though they at fault. I had to walk 5 kms at night to go buy electricity because I can't buy it from a bank app as I normally do...if this is not fixed by tomorrow 13 December 2025 they will hear from my lawyer because I believe this is ************** and we treated like this because we are black. They always robe us with meter readings because we can't read them...this is thee worst electricity company in Pretoria.