I NOW Have NEGATIVE Thoughts Signing up with Pro-Sec Security!

I NOW Have NEGATIVE Thoughts Signing up with Pro-Sec Security!

I joined Pro-Sec, plus minus, Two Years ago;

Reason; I was not impressed with the Security Services that I belonged to at that time & desperately needed to cancel.

As I told that reckless Security Services, upon Cancelling, I will now repeat to Pro-Sec; There’s a lot of Competition out there ,there’s way too many Competitors who are desperately seeking Customers! & Customers seek & only want the Best!

My Story Upon joining Pro-Sec I was extremely impressed. The Services from both Office & Security Staff was exceptional. At the start, upon joining, I would rate their Services a Ten Plus. If I were to rate them now, it would be Plus Minus Ten!

Here’s Why:

The Services received from Pro Sec has sadly dropped rapidly over these past 6months.

To mention only one of the many atrocious pathetic faults displayed/received from them:

I would receive telephone calls at 3AM in the morning!!!! with their Nightshift wide awake staff asking ME, all Sleepy & Alarmed!!!! if I had pressed/alerted my Panic Button!!!!

No PANIC BUTTON PRESSED ON MY SIDE!!!

This occurred NOT ONCE, but on several occasions!! & ALWAYS early hours of the morning!!!

Having me screaming & asking what the heck Pro-Sec’s problem was & why not send their Technical Team to check the Alarm System.

Their Response: - “ Oh sorry, this happens to many customers due to load shedding 😳” & get ready for This! I will be charged, I WILL HAVE TO PAY IF A TECHNICIAN IS SENT TO MY PLACE TO CHECK THEIR FAULT???

This only has me more frantic, in a rage, now querying;

Will this not have them, Pro-Sec Security, Highly confused regarding, When & If Customers are REALLY IN DANGER??

DO THEY SERIOUSLY CARE about the Customers Safety?

Are our lives not in SERIOUS DANGER if they are “UNSURE ” due to the “many “ “unnecessary” panic alarm calls being received on their side??

Is there no way the problem can be fixed & Resolved BY THEM?

We the CUSTOMERS are paying for Service/s NOT WELL Rendered!!

Leaving US UNSAFE & UNPROTECTED with Pro-Sec?

I am sure there are many Customers Like me , Left completely in doubt with ALL PRO-SEC’s uncer*****y pertaining to the way things are run systematically at their office!

I was NOT WOKEN UP EARLY HOURS OF THE MORNING FOR FALSE ALARM/S DUE TO LOAD-SHEDDING & did not RECEIVE this Pathetic Services from the Wreck-less Security Company I cancelled Two Years Ago!!!

Pro-Sec, WATCH, as said there’s MANY SECURITY SERVICES & MORE TO BE ESTABLISHED!!!

START TAKING CARE OF YOUR EXISTING CUSTOMERS, IF YOU WANT THEM TO EXTEND THEIR CONTRACTS!!