BV
Bennet van der Gryp
Active since Jun 2016
3
Reviews
0
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Reviews
3 reviews31 months ago
If only the takealot team would run Eskom
I just have to say how amazing takealot is. I recently purchase a refurbished Google TV and after 5 days it refused to pick up any wifi networks. My assumption immediately was that it was as a result of the wifi chip being the refurbished part from the seller. I went onto the takealot site to complain but then noticed the returns button and out of curiosity clicked it. It then said that my product had a 6 month warranty. So I continued through their step by step process and indicated that I would be really happy if the product was replaced with one that was functioning correctly. I logged this on a distraught Sunday and received my replacement, and returned my broken device, on an ecstatic Tuesday. Thank you very much.
0 replies
44 months ago
Excellent choice as GP
Excellent service on both visits. We've recently moved into the area and we were searching for a new GP close to a pharmacy. Dr Siebert was the first one we tried out and we're glad we did. My my eldest is 5 and youngest is 2 and they both got sick a week apart so we had to visit the GP twice. The service was quick and thorough and Scarlet Fever was the diagnosis. When I took my youngest to him, as soon as he started showing symptoms, he was kind enough to write us two scripts, one for the symptoms at the time and one for scarlet fever. This enabled us to get antibiotics quickly after the rash and opaque mucus appeared.
0 replies
120 months ago
Warranty Service
<p>Severly upset about the call I made today. I went to Incredible connection on Sa****ay to hand in a set of bluetooth earphones under warranty. I was told that the suppliers are closed on Sa****ays, and as a result they couldn't determine whether my headphones should be replaced or had to be repaired, but that she would ensure that my problem was actioned first thing Monday morning. I accepted this and signed in my earphones. I recieved a call later where the technician indicated that she would be on leave on Monday but that she would make sure that the technician that was available took care of the problem. Really happy with this woman. She was informative and happy to assist.</p> <p> </p> <p>Today, after waiting all day to recieve that call, I decide to call the Incredible Connection to find out if they had heard anything from the supplier. Firstly, no-one apparently knows anything about the earphones. After being forwarded around I get to the Servicing department, who doesn't know anything either. Then I ask if they could please look up the documentation as I had signed it in and the technician asks if it's the Phillips headset? I say yes, and he states that, yes, he saw the headset but he doesn't know what to do with it. I then described my problem to him and tell him I need to know whether or not it can be replaced. He then say he can't call the suppliers now because it's already 5'o'clock and they close at 5.</p>
159 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)