Active since Jun 2016
4
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Reviews
4 reviews11 months ago
False Advertising, be warned not to order from SA Depot
Good day, please be warned to never order from SA Depot. Their website and customer care are advertised as good but they are lying. I will spread the word as far as I can. I ordered #1661 placed 16 March still not received & order #1750 placed 27 April also not received. They don't respond to the emails I send daily and they also don't reply to their WhatsApp line. You cant get hold of them in any way and they have no customer care, I spend my money but I don't think I will ever get my product. their false advertising is sayin 13-14 days but its been months now and still nothing. Please don't order from them. I wish I knew this before placing my orders... I am not a complainer but I really feel like I have been ********** by false advertising and they just ignore me...
0 replies
21 months ago
Staff is very helpfu...
Staff is very helpful and make everything so easy and convenient.
53 replies
58 months ago
Always no Internet vumatel fibre is the worst
Well where to start... For the last 2 months we have been down for 3 to 4 consecutive days at a time every second week in Dalview... You can't contact vumatel directly you have to phone your service provider in my case vodacom and just to find out vumatel is down in the area for days and they are working on it. Really disappointed as this makes it impossible to work from home. Bad service can we not get better fibre in the area that actually has Internet?
0 replies
120 months ago
Contracts no assistance after a months notice have been given
<p>Good day </p> <p> </p> <p>i have send an e-mail in March 2016 to enquier when i can cancell my contract with Mtn & keep my number?</p> <p>i have been advised that my contract ends 23/05/2016 & they said i need to give a months notice. So that is what i have done on the 20/04/2016 i send an e-mail to customercare@mtn.co.za so at month end my debit order still went off????</p> <p>when i phoned last night they say they recieved nothing? or i had to send it to retention but that was never mentioned when i enquired about it.</p> <p>I want my money back for the debit order as i gave ample notice and i want to keep my number. i can e-mail all my proof if needed but i need this sorted today. i even have the first enquiery & the cancelling e-mail</p> <p> </p> <p>Last night i held on for over 10min just to get hold of an opperator then she just conveniently says i have send an e-mail now on your behalf & SOME ONE WILL OCNTACT ME STILL HEAR NOTHING... but what about my e-mail that i send to cancell 20/04/2016?</p> <p> </p> <p>poorest customer service ever NEVER EVER WILL I USE MTN AGAIN</p>
53 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)