Active since Jun 2016
3
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3 reviews60 months ago
Worst company ever for kitchen countertops.
I dealt with Johan Coetzee at Stucco Italiano in Western Cape. It was for the installation of new concrete kitchen tops. There has been numerous issues. When they first installed the tops they were not in line, they did not match up, it looked like a backyard job. The guy who did my kitchen cupboards actually did not want to continue his part as the tops looked so bad. Johan agreed that they had to remove the tops, which they did. They replaced them and then they had to reseal them all. The had to sand down and reseal three times to get it right or so we thought. They were not sure how thick the sealant was suppose to be etc etc. This coming from people who apparently have been doing granite kitchen countertops for years. Sealant kept pulling off, it took 4 weeks to complete a 3 day job. We are now at 7 months later and guess what? The sealant has come off so badly that the sinks just came loose from the cement top. This is terrible. Their showroom looks amazing and they are all very friendly, but it seriously looks to me like this is the first kitchen they have ever done in their lives. They are all talk and no action. They try but hey, they don’t know what they are doing. I would not recommend them at all. Avoid them at all costs.
0 replies
60 months ago
Signup experience
Exceptional service from Lerato Phatela. Very professional and made the whole experience of joining up enjoyable and not so mundane like these call usually are.
53 replies
112 months ago
Great service from Call Centre Agent Bianca Peterson
<p>This is probably the best service I have ever received from a call centre agent. Its critical to appoint people who understand client centricity and are able to interact professionally and effectively. Well done to Bianca. I am sure she has a bright future ahead of her if she continues like this. </p>
56 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
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3 Star
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2 Star
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1 Star
1 (33.333333333333336%)