NM
Noxi M
Active since Jun 2016
4
Reviews
0
Industries
Reviews
4 reviews14 months ago
King Price is disappointing
If I could rate the service I have received a 0, I would. I recently had an issue with my car and realized that the warranty cover for the part that needs to be fixed is under insured. Nonetheless, I proceeded with the small amount that I was told I was covered for. The run around, back and forth and never ending outstanding documents that I have been requested to provide is ridiculous. They ask for one thing, when it's provided, I get a response days later that something else is missing, when that is provided, something else comes up. I really think that I must take this up with the ombudsman because King Price has intentionally dragged out this claim and unfortunately, Liza has proven that she is not interested in providing value to her customer and using out this claim. My mechanic is so tired of the never ending emails and he isn't even the client. I'm definitely taking this up.
106 replies
33 months ago
Run like a well oiled machine
I am in complete awe of the quick and efficient service I received at Waterfall Licensing department, I did not have to wait In a queue and the staff is friendly....Im impressed. It took me 10mins to complete the process versus the 3hrs I waited in Randburg only to be turned back.
0 replies
37 months ago
Oral-B....they dont deliver
We bought an electric toothbrush the past Dec only for it to stop working after about a month. I made contact with Oral B on the 27th Feb, spoke to a nice lady called Lerato who to cut a long story short, assisted me and we made arrangements for the unit to be collected from my house. On the first attempt the courier came on the wrong day and waited for the to arrive on the scheduled day....they never pitched. I called Lerato and again we made arrangements for collections, again they dont pitch but come to the house on a day that I didnt agree to and to make the matter worse, the delivery man was rather rude. Lerato reassured me and to date, I am sitting with a device that does not work and has not been collected....not even a courtesy call to find out the status of my query. If collecting the device is too much trouble for Oral B then simply provide a refund or a new device.....This service is unacceptable
0 replies
120 months ago
Terrible service
<p>I paid up my credit card in April but continued to be debited. I then called in to find out why and it explained to me that that is how the system works and that i would continue to be debited which i found strange but that was that. In May received a credit in my bank account and did not get debited for credit card. When I called in to enquire wat happened, I was told that I cancelled my card during my first call which is not the case. Since then I have called twice and been told that my query is being escalated followed by a fony sms that never gets followed up by the due date..... what is so difficult about listening to the initial call and reinstating card? This is an error on their part and I want my card back without being inconvenienced in anyway.... the service I have received leaves little to be desired especially to someone who has made an effort to pay their dues...... fix it. </p>
106 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)