Active since Jul 2016
2
Reviews
0
Industries
Reviews
2 reviews114 months ago
Aaaawesome service
<p>would just like to commend Lourens on his excellent customer service.</p> <p>after realizing that i brought the wront part for my Type R to get fitted, Lourense took his personal vehicle to get it swapped out.</p> <p> </p> <p>we did not manage to get the correct part at the supplier due to availability but he was ready to take me elsewhere if there was stock.</p> <p> </p> <p>Thanks again Lourense, you made me a believer in autoQuip again.</p> <p>Hope u get a huge promotion - people like you should own a franchise.</p> <p> </p> <p>regards</p> <p>Etienne (the guy in the Red civic type R)</p>
56 replies
114 months ago
Awful experience of repeat delivery of a reject couch
<p>Earlier this year I purchased a panama grey 3 seater couch. It got delivered on time but was in a horrible condition.</p> <p>The back rest was misaligned, flawed material, loose staples and even stains.</p> <p>I was extremely patient giving them multiple chances to replace the couch, in fact It had been returned 7 TIMES! </p> <p>They even collected my couch in one instance only to tell me after the fact the couch wont be made anymore. it left me more than 3 months without a couch.</p> <p>Eventually it came back online and i purchased it 2.5 weeks ago in cash.</p> <p>It got replaced once again because of horrible defects, literally looked like it fell off the truck.</p> <p> </p> <p>I am shocked and disgusted by the lack of quality and that they cant deliver a couch that is even slightly symmetrical.</p> <p> </p> <p>My replacement couch is too not in a good state, even after i asked that it be thoroughly checked before shipping to me.</p> <p> </p> <p>Its been a huge inconvenience dealing with Mr Price.</p> <p>I have given you more than 7 chances to rectify the problem spanning over a period of more than half a year with 0 compensation or empathy for what I as a client had to put up with.</p> <p> </p> <p>I have no choice but to spread my unfortunate experience over as much social media platforms as possible.</p> <p> </p> <p> </p>
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)