DM
Dineo M
Active since Jul 2016
4
Reviews
0
Industries
Reviews
4 reviews19 months ago
Bad customer service
I had a very disappointing experience with Msi Dealership (Banrep) Kempton Park. I rented a car for a month, and it turned out to be a complete nightmare. From the start, the car was problematic. It had ongoing issues that were not disclosed to me before the rental, including frequent engine problems . Despite my attempts to communicate these issues to the staff, I was met with indifference and a lack of urgency in addressing my concerns with Mohamed Banda who was supposed to handover my concern to the relevant person to assist. The customer service was subpar; it often felt like I was an inconvenience rather than a valued customer. I expected a lot more support when I was facing these issues, but instead, I felt ignored. To make matters worse, I faced significant delays in getting assistance and was left stranded multiple times. Overall, I cannot recommend this dealership to anyone. If you're considering renting a car, I suggest looking elsewhere for a more reliable and customer-oriented experience.
0 replies
62 months ago
Excellent Customer Service
Good day I would to extend my gratitude to Vhelemina Makobe who works at Nkomo Village pick n pay. Her customer service was so excellent and I appreciate all the efforts she took to help me with my grocery shopping Regards Dineo Mogale
56 replies
107 months ago
AWESOME SERVICE
<p>Good day</p> <p>I would like to extend my apprectiation to Phuthi Mathata who works at FNB Boulders Branch. She helped me with so much patience and offered me a better product from the one i initially wanted. She knows FNB services quiet well and even went an extra mile to assist me. Please kindly pass on my greatfulness to this wonderful consultant.</p> <p> </p> <p>Regards</p> <p>Happy Customer</p> <p>Dineo Mogale</p>
56 replies
118 months ago
Disgusted
<p>I dont have a problem with people not having answers, but how can the ****** call centre agent put the phone down on me, while i needed answers the least she couldve done is to tell me she doesn't know....I called 084140 choose option 9 around 20:11 call duration 34mins. Im really disappointed as a new subscriber. Dealing with people with attitude its a such a nightmare!</p>
106 replies
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5 Star
2 (50%)
4 Star
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1 Star
2 (50%)