Annemie S

Active since Aug 2016

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Reviews

2 reviews

86 months ago

Bad service from Johnathan

Website www.speedqueenrepairs.co.za Person's name Johnathan He came to check what is wrong with our speedqueen , he found that our machine's motor and fan belt is gone. We can actually claim this back from our insurance, we just needed a report from Johnathan. He was really keen to get his R250 immediately after his foundings, but after a week of beggin him for the report we have given up. I phoned him last Friday again and ask for the report he told me is on the road the entire day and did not have time. I told him that I will take it further and his response was not caring at all. He told me that if he needed our business he would run after us, obviously we are not worthy of his service. I am really disappointed in this young man's response

0 replies

Vodacom

118 months ago

Vodacom Accounts Department is Clueless

I have cancelled my Vodacom contract in June. I contacted the cancellations department, they sent me a "Premature Cancellation Quotation" the 15th of June 2016. The total amount due was R2510.98. I paid this amount on the 21st of June, I sent the proof of payment on the 21st of June 2016 to the following e-mail adress ********** On 2016-07-03 I received a statement from Vodacom with a credit due to me of -R1078.58. On 2016-05-15 I received another statement from Vodatom I owe them R1759.39. When phoning their call centre I have spoken to many people being transferred from accounts to cancellations to the fraud department. The one lady told me I have opened another account, because the cellphone number on the last account is not my number. Another lady told me that if you have a premature cancellation Vodacom creates a ghost number for you????? So another consultant advise me to go ta a shop. Which I came from now, the consultant there could also not help me. So Vodacom is forcing me to take this further, I have spent hours on the phone and at a shop with no answer. I am very, very disgusted by this service. I have been a loyal client for many years, and will advise all my family and friends to leave Vodacom

53 replies

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1 Star

2 (100%)