RS
Roxanne S
Active since Aug 2016
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Nu Metro Gateway - Extremely Disappointing VIP Cinema Experience
I booked VIP tickets on 03/02/2025 as a special Valentine’s treat for my husband and arranged a babysitter for a rare date night. Upon arrival, other patrons were sitting in our allocated seats and refused to move, telling us to “go complain.” The manager on duty apologized but unbothered said there was essentially nothing she could do, and no alternative solution was offered. As a regular customer who books tickets every few months, I am extremely disappointed in the lack of service and accountability. A special evening turned into a frustrating and upsetting experience.
0 replies
8 months ago
Terrible online service after order made- not delivered!!
1 star is more than you deserve@! I am extremely disappointed in a brand i support every month without fail. i have even advertised on my personal social pages and i cant even get ahold of anyone - i have sent 3 emails. there are no call center number or call centre numbers? even my tracking number is saying invalid. Your brand has grown, why don't you actually employ some staff to deal with orders calls because waiting fro feedback is not fun.
0 replies
14 months ago
Best service delivery received!!! Well done guys.
What amazing service from Warwick, Lara and the team at Kloof Cars. My beautiful baby came home in immaculate condition, and almost a month later and my car is still going well. The support and care shown as we completed this sale was nothing short of efficient and excellent Keep up the good work guys.
0 replies
26 months ago
Nedbank- Nedgroup insurance - Such a feet dragger.
The long waits between communication from Nedgroup insurance is quite irritating. i have had to go back several times to a consultant in Nedbank insurance ( home loan) without any assurance that my credit is being paid. Nedbank, I am tired of the back and forth. Can you just pay my credit please- I have an estate account to close that is awaiting this payments.
0 replies
26 months ago
Nedbank Insurance - dragging feet
I am due 2 x credits from the home loan recoveries and Nedbank insurance. After 2 weeks of continuous fighting and emails, 1 of the refunds have paid. Now I am back and forth f=with another consultant who doesn't even respond. Do estate late departments not realize that we need to provide feedback on estate late matters and that they need to act with efficiency>? Its like when we need to pay, we have do so with haste but when money is owed to us it takes a week to respond. Please, this is ridiculous. can you attend to my refund or have the decency to respond to my emails please?
0 replies
26 months ago
most confused bankers I have ever come across- and I am an ex-employee of 2 major banks.
I am now beyond tired of the calls and emails begging someone to assist me in finding out what the hell is going on in my estate late account. I have advised on numerous occasions that i am on the clock with closing this account and I cant do so until all funds have been transferred out. NO one seems to know why there is a block/hold on my account that is keeping me from transacting and paying the money out of this account, There is no error message - the funds leave and then go right back into the CCOUNT, i AM TRANSFERRING TO MY PERSONAL ACC so the account details are correct. I have gone into the bank 3 times and on my lunch and still no one can assist, I have spoken to enterprise bankers, universal bankers and business bankers and all of them say they will contact me and it goes on another day, I am really tired of this.
116 replies
45 months ago
CORICRAFT CUSTOMER SERVICE AND RIDICULOUS FEES!!!
I am currently experiencing issues with my purchase of a couch from Coricraft. I ordered a Kirsty corner couch and before paying for it and confirming it with sizes and measurements, was assured that it would be a good fit for my lounge. Since being delivered after 5 weeks of purchase, It now stands outside my flat because it cannot fit through my door!! Let me just remind you that I had sought advise with measurements of the door and the lounge to the salesman. The return/exchange is not the issue. - the issue is that I have to pay the FEES for the pick up, delivery of the new couch AND TO EXCHANGE IT !! This is poor salesmanship and poor customer service from Coricraft. To be fair, the salesman John has been trying his best to assist us, however the system and the group itself needs to train its staff/call center on how to treat a query as urgent. especially when your goods are standing out my front door. As for the fees, how can you charge me tens of thousands for a couch and not have better service skills?? I expected more from this group.
0 replies
46 months ago
Game Stores- This will be my last online purchase from you!
I am extremely disappointed by Game and their service. I had ordered and paid for a TV online that supposedly had stock on the 24th July. Its been weeks, yet the store will not accept a purchase without paying for it first. just like that, W now sit without something we have purchased and rely on the good graces of technology to update us on delivery and so far there are no updates on the tracking system--- even though I received a confirmation to say my order has been dispatched I am not upset that I have to wait - but I am upset that the level o communication is very poor and that for a store that is this reputable. Their tracking system does not update , nether has the courier company. This is ludacris. If I had known, i would have went to the store to pick up t he item myself. Your website says 5-7 working days however you don't include this "wait" at the courier company. Please, with the joys of technology, maybe you should try to not accept a purchase if you do not have stock of it on had readily available for dispatch. I don't see a point putting in my area location if you still don't use this function.
0 replies
51 months ago
Useless service provider!
Im absolutely appauled at the service recieved by the call center over the last 3 days. I spoke to an agent who asked me to make payment. After I did so, i still wasn't connected. That after wasting over R400 worth of airtime to sort this out call over 14 times!!! i am STILL DISCONNECTED!!! this is the worst service i have ever recieved and after 4 days still NO ONE IS ABLE TO ASSIST ME!
159 replies
55 months ago
Jet Funeral cover - waste of money.
The service between Jet and Hollard with the Funeral cover is the most useless partnership. neither know what is going on and I have to call 2 separate call centers to get nowhere. Why do you sell these types of products if it is this difficult to access when you need it?>???
0 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
12 (85.71428571428571%)