MT
May T
Active since Aug 2016
4
Reviews
0
Industries
Reviews
4 reviews6 months ago
Unauthorized debit order and package upgrade
DSTV please enlighten me on what **** are you playing with my son's account? I used my son's account to pay for my dstv account online to my surprise you debited on that account this month and have even added my account with R99 for streaming that i did not sign up for, your website is also useless as it does not allow me to change the extra R99 you included. I'm so annoyed to experience such
0 replies
7 months ago
Poor Service and untrained staff
Bad service and untrained staff. I got a call from rain on the 02_september_2025 who respond to the call back I requested, I was asking about the router and prices which was what I wanted but the consultant told me that it won't work in my location however the new loop will work perfectly fine in my area, I then agreed to take the loop, and the lady was calling me non stop before made the payment, immediately after the payment I never received any call from her, I then received the loop and connected for less than 3 days, I then sent a WhatsApp to rain that's when I was told that loop will also not work on my location and i immediately told them that I want to cancel but to date I'm being taken from pillar to post, every time I'm being asked the same questions, and be given a reference number that a consultant will call me but to date there's no call, worse part I used my son's account to pay the upfront payment today they tried debiting on it and I specifically asked the consultant if it's OK to make payment with my son's card and if they won't debit on it and she agreed. Rain your service sucks and it's so unfair to sell customers false information
159 replies
14 months ago
Bad service
I laid a complaint about the poor service of sealy from their headquarters on the 16th of Jan 2025 and was called immediately and inspectors came after 2 days to assess the bed.on the 21 Jan 2025 I was called and promised that they will arrange exchange of mattress with Bradlows (mind you it's the second exchange of mattress)within 5 month's of purchase. I've went to Bradlows more than 3 times and when they check on their system they don't have any authority to exchange my mattress. I'm sleeping on a sagging mattress yet I bought a bed 3 month's ago It's like I'm not normal going to that store and being told 1 thing. There was no reference given to me to produce at the store as I was told everything will be arranged with the store. What should I do now sealy? You refused to upgrade me after all these struggles and still you don't want to exchange either
0 replies
15 months ago
R
I'm very dissappointed with sealy mattress quality and service. I bought a bed in October 2024 and within 2 weeks the mattress was sagging in the middle,I went back to Bradlows and the call was logged with sealy and the mattress was then exchanged. Within 2 weeks with the new mattress the same sagging in the middle happened again and I decided not to back to the store but rather call sealy direct. I then sent numerous emails with no response and then called the head office where I was assisted by Shandrai and Ayanda with no success and was then taken from Pilar to post every time I called and asked to speak to any of them. Bradlows Wonderpark then gave me their rep cellphone number who then promised to assist but after the 13th of jan 2025 after everyone is back at work,to my surprise now he's not responding to any of my texts. Is this how sealy treat their customers after I thought I bought quality for only to get faulty mattress? If the head office cannot assist customers then who should assist us?Do we have to be dramatic and go publish such in all platforms of social media before we can be assisted?
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (100%)