Active since Sep 2016
I selected the $20 refund promo with my deposit- after loosing all funds they now totally silent about the refund- These promo's just seems to be a **** to get you to deposit funds
I ordered a pants from this bussiness 2 months back online and still waiting on an answer of when they will honour their comitment. Don't order from them online. Have my money cant deliver.
<p>R2000 was deducted from my bank account without my authorisation by MTN between April and June.</p> <p>As per bank policy business should have a mandate from customers authorising them to collect funds from their bank account.</p> <p>Standard bank did not follow its own policy or that which are required by the credit act to verify debit order verification.</p> <p>No authorised debit order could be produced by MTN and Standard bank for this deductions.</p> <p>Standard bank proceed in letting money be deducted from my account illegally.</p> <p>Standard bank fail in rectifying their negligence and then instruct me to speak to the thieves (MTN) that took the money to get it back,</p> <p> </p> <p>I reversed the debit orders that fell in the 40 day period.</p> <p>Now standard bank want to charge me R270 each for the other two debit orders that is older than 40 days.</p> <p>Further to that they want me to pay to dispute it and then cannot guarantee that I will get my money back which they allowed to be illegally deducted from my account.</p> <p> </p> <p>Standard bank customers must on an escalating scale pay more and more for the negligence of its staff.</p>
<p>I am currently fighting MTN to get money back from them which they deducted from my bank account illegally without an authorised debit order. The arrogance and non service form their legal department is indicative of South African retail and service delivering companies that know the consumer has very little to protect them.</p> <p>It is general knowledge in public circles that MTN is making it difficult for consumers to complain and dealing with these complains. I lodge an identity fraud case with MTN in the beginning of June after I detected that there is something wrong on by bank account. I establish that MTN is deducting R2000 from my account monthly without an authorised debit order. This took place since April to June month, which calculates to about R8000. They told me the onus is on me to proof that the phone contract concern don’t belong to me.</p> <p>I did not hear anything from them and submitted all the documentation ( affidavit and bank statement) that they require. I am struggling since June to get them to respond to get finality on this matter. I am getting the run around since June. I received and email that it will take another three days after being told this on the 17/8/2016.</p>
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