AH
Andre H
Active since Sep 2016
2
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2 reviews13 months ago
Dissapointed in customer support
Very disappointed on their customer support. My internet was down by 8am Saturday and they have not followed up on the fault. In addition when I tried to call them later on Saturday their support line was already closed so I sent an email to their support and have not heard back from them. Then I called their support on Sunday and waited 15 min in que before using the option for them to call me back. I am still waiting. Guess no employees are available. I was very happy with them before this but an entire weekend with no internet and no idea what is happening is unacceptable
0 replies
117 months ago
Worst customer service on the planet
<p>I called these electricians for a quote on how much they would charge me to come out and find a fault. Simply wanting them to test and find a fault and was willing to pay for this service. The person on the other end would not give me a quote as I was not willing to commit to letting them fix the problem. I told them I was not agreeing without more information and the person on the other end called me an idiot and swore at me. Do not support businesses like this. If this is how they treat their customers then I don't want to see the quality of their work</p>
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2 Star
1 (50%)
1 Star
1 (50%)