Active since Sep 2016
I recently relocated from Cape Town to Jhb. From all the removal companies I requested quotes from, Andre Kotze from the Cape Town branch is the only one that was really interested, patient and so helpful! My furniture was collected on time on 14 December, perfectly packed by a very friendly team, kept in storage in Jhb for 2 weeks and when it was ready for redelivery another awesome team did the delivery so all around I can confidently say that I will definitely use them again!
<p>Jon Taylor is very quick to sign contracts but when issues arise he is never available, does not answer calls or return calls or e mails. Installations seems to be done by youngsters that has no clue what they doing because at both houses we were experiencing problems with installation. Jon nowhere to be found. Debit order amounts are being amended without notification, when asked for e mail that Jon claims he sent I am still waiting. Still sitting with a zone that is a problem but only to be informed I'm gonna be charged as my services contracted ended end of August 2016 and complaint was logged the whole of July. I will go out of my way to warn people about Free Alarms. Even the so called owner Zak Kassim does not care to answer calls, sms's or emails. Worst security company to ever deal with!!!!!</p>