SV
Stuttaford Van Lines
Claimed Business
SV
Stuttaford Van Lines
Claimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
3.4|7 Reviews
May '25 - Apr '26
5(57.1%)
4(0%)
3(0%)
2(14.3%)
1(28.6%)
5(57.1%)
4(0%)
3(0%)
2(14.3%)
1(28.6%)
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDN
DUDUZILE N
1 reviews | Active since Jan 2020
18 Dec 2025, 09:33
BEST SERVICE
Good morning Line , Thank you so much for yr best service , I got my couches nicely packaged and it was a huge relief to me cz I've been holding my breath due to complaints on Google reviews , Thanks a lot ,hopefully I will come back for your service in future , Ms D Nzama
Helpful (0)
|Replies (0)DN
DUDUZILE N
1 reviews | Active since Jan 2020
18 Dec 2025, 09:33
BEST SERVICE
Good morning Line , Thank you so much for yr best service , I got my couches nicely packaged and it was a huge relief to me cz I've been holding my breath due to complaints on Google reviews , Thanks a lot ,hopefully I will come back for your service in future , Ms D Nzama
0
Replies (0)mB
mark B
1 reviews | Active since Jan 2020
8 Nov 2025, 06:37
Stuttaford van line. *******
I am appalled with this company. We were asked to obtain 3 separate quotations for a simple move from Somerset Wets to Stilbaai. All three companies were given the same brief and direction. Quote 1: R14500 Quote 2: R24750 Quote 3: Stut Stuttaford Van Lines R92000. How on earth can Stuttaford's justify such a ridiculous price compared to it's competition? This was a shared consignment too from them and not the other 2. Shameful.
Helpful (0)
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mark B
1 reviews | Active since Jan 2020
8 Nov 2025, 06:37
Stuttaford van line. *******
I am appalled with this company. We were asked to obtain 3 separate quotations for a simple move from Somerset Wets to Stilbaai. All three companies were given the same brief and direction. Quote 1: R14500 Quote 2: R24750 Quote 3: Stut Stuttaford Van Lines R92000. How on earth can Stuttaford's justify such a ridiculous price compared to it's competition? This was a shared consignment too from them and not the other 2. Shameful.
0
Replies (0)SB
Sanelisiwe B
1 reviews | Active since Jan 2020
4 Oct 2025, 07:46
Disappointing service for international move
We paid an exorbitant amount to relocate our furniture and boxes from Johannesburg to Abu Dhabi with Stuttaford Van Lines, based on a quoted transit time of 4–6 weeks. Our goods were collected on 25 June 2025, but the container was only booked with the shipping line almost two months later, and delivery was completed nearly 13 weeks after collection. For weeks we received little to no communication — multiple emails and WhatsApps went unanswered until we escalated by copying in additional staff. Our original consultant disappeared without a handover, which added to the frustration. On a positive note, once the container finally shipped, the process on the UAE side was smooth, and our belongings arrived intact. However, for a premium-priced service, the poor communication and delay were unacceptable. We hope Stuttaford reviews its internal communication and booking processes so that future customers receive the level of professionalism expected from a brand with such a longstanding reputation.
Helpful (0)
|Replies (0)SB
Sanelisiwe B
1 reviews | Active since Jan 2020
4 Oct 2025, 07:46
Disappointing service for international move
We paid an exorbitant amount to relocate our furniture and boxes from Johannesburg to Abu Dhabi with Stuttaford Van Lines, based on a quoted transit time of 4–6 weeks. Our goods were collected on 25 June 2025, but the container was only booked with the shipping line almost two months later, and delivery was completed nearly 13 weeks after collection. For weeks we received little to no communication — multiple emails and WhatsApps went unanswered until we escalated by copying in additional staff. Our original consultant disappeared without a handover, which added to the frustration. On a positive note, once the container finally shipped, the process on the UAE side was smooth, and our belongings arrived intact. However, for a premium-priced service, the poor communication and delay were unacceptable. We hope Stuttaford reviews its internal communication and booking processes so that future customers receive the level of professionalism expected from a brand with such a longstanding reputation.
0
Replies (0)CF
CECILE F
1 reviews | Active since Jan 2020
16 Sept 2025, 10:45
Stuttaford Van lines quality services
I would like to share the professionalism and expertise of Stuttaford Van Lines teams and more especially the Durban teams. Punctuality and service have been our experience. Quality packaging and assistance. We highly recommend Stuttaford van lines for any moves.
Helpful (0)
|Replies (0)CF
CECILE F
1 reviews | Active since Jan 2020
16 Sept 2025, 10:45
Stuttaford Van lines quality services
I would like to share the professionalism and expertise of Stuttaford Van Lines teams and more especially the Durban teams. Punctuality and service have been our experience. Quality packaging and assistance. We highly recommend Stuttaford van lines for any moves.
0
Replies (0)MR
Marita R
1 reviews | Active since Jan 2020
8 Sept 2025, 12:23
Stuttaford Kindness
I would just like to extend a heartfelt thank you to the staff of Stuttaford Van Lines who kind heartedly donated a few boxes to a single mom in need, who has to vacate her home. Your gesture is much appreciated and a huge blessing to this lady.
Helpful (0)
|Replies (0)MR
Marita R
1 reviews | Active since Jan 2020
8 Sept 2025, 12:23
Stuttaford Kindness
I would just like to extend a heartfelt thank you to the staff of Stuttaford Van Lines who kind heartedly donated a few boxes to a single mom in need, who has to vacate her home. Your gesture is much appreciated and a huge blessing to this lady.
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Replies (0)MD
Michelle D
1 reviews | Active since Jan 2020
13 Aug 2025, 06:49
Stuttaford Van Lines Cape Town - Lifesavers!
Two months ago, my daughter had just one week to move out of her Kloof Street apartment after landing a last-minute cruise liner job. We were stressed and overwhelmed – until Stuttaford Van Lines Cape Town stepped in. From the first phone call to the move coordinator and the packing crew, the service was outstanding. They wrapped and packed furniture, kitchenware, and even clothing, all while keeping us informed and reassured. What could have been chaos turned into a smooth, well-organised move. Thank you to the Cape Town team for saving the day and going above and beyond!
Helpful (0)
|Replies (0)MD
Michelle D
1 reviews | Active since Jan 2020
13 Aug 2025, 06:49
Stuttaford Van Lines Cape Town - Lifesavers!
Two months ago, my daughter had just one week to move out of her Kloof Street apartment after landing a last-minute cruise liner job. We were stressed and overwhelmed – until Stuttaford Van Lines Cape Town stepped in. From the first phone call to the move coordinator and the packing crew, the service was outstanding. They wrapped and packed furniture, kitchenware, and even clothing, all while keeping us informed and reassured. What could have been chaos turned into a smooth, well-organised move. Thank you to the Cape Town team for saving the day and going above and beyond!
0
Replies (0)CS
Cheryl S
1 reviews | Active since Jan 2020
15 Jun 2025, 13:49
Ad service from Stutterfords van lines
I have moved many times withStutterfords and never had a problem.moved my furniture from Krugersdorp to storage and from storage to Johannesburg. Lived in Dubai for 4 years and used Stutterfords again. 12 years ago moved to Cape Town and used Stutterfords. In all these moves I never had one broken or lost item. 27th November Stutterfords packed my belonging some for short term and the bulk for long term. The short term delivery went fine but the long term for the remainder of my stuff was a disaster. I kept my own insurance which in hindsight site was probably a mistake. Damages and lost items. 2 lamps, 2 garden pots broken. Cut glasses. Broken 4 poster bed.( they sent a carpenter to repair) scratched furniture. Hole in rattan bench duvet, Alexa,boots, duvet and as the months go buy I realise other stuff is missing. Claimed R10.000 from my insurance and was paid out a quarter. I wrote to the director no reply.
Helpful (0)
|Replies (0)CS
Cheryl S
1 reviews | Active since Jan 2020
15 Jun 2025, 13:49
Ad service from Stutterfords van lines
I have moved many times withStutterfords and never had a problem.moved my furniture from Krugersdorp to storage and from storage to Johannesburg. Lived in Dubai for 4 years and used Stutterfords again. 12 years ago moved to Cape Town and used Stutterfords. In all these moves I never had one broken or lost item. 27th November Stutterfords packed my belonging some for short term and the bulk for long term. The short term delivery went fine but the long term for the remainder of my stuff was a disaster. I kept my own insurance which in hindsight site was probably a mistake. Damages and lost items. 2 lamps, 2 garden pots broken. Cut glasses. Broken 4 poster bed.( they sent a carpenter to repair) scratched furniture. Hole in rattan bench duvet, Alexa,boots, duvet and as the months go buy I realise other stuff is missing. Claimed R10.000 from my insurance and was paid out a quarter. I wrote to the director no reply.
0
Replies (0)KK
Kelebogile K
1 reviews | Active since Jan 2020
21 Mar 2025, 06:49
Horrible experience with Stuttaford
I wish I had read reviews on this company before deciding to use them to move. They moved my furniture from Bloemfontein to Johannesburg. My stuff stayed in their storage for about 7 months. When they delivered my stuff I realised that my smart TV and side lamp were damaged because the lamp was not protected and the person who packaged the TV was negligent as they put a nail in my tv and damaged it. Because I took out insurance with them, I immediately reported all this to the lady who helped me with moving from Bloem and she sent me all the forms I needed to fill in and I sent them all the forms together with evidence and quotations on 20 February 2025. I am disappointed to report that I have not had a single call from them since I submitted my claim. They have been ignoring me and no one wants to take accountability. My advice, stay away from Stuttaford. Their service if they damaged your goods is horrible.
Helpful (0)
|Replies (0)KK
Kelebogile K
1 reviews | Active since Jan 2020
21 Mar 2025, 06:49
Horrible experience with Stuttaford
I wish I had read reviews on this company before deciding to use them to move. They moved my furniture from Bloemfontein to Johannesburg. My stuff stayed in their storage for about 7 months. When they delivered my stuff I realised that my smart TV and side lamp were damaged because the lamp was not protected and the person who packaged the TV was negligent as they put a nail in my tv and damaged it. Because I took out insurance with them, I immediately reported all this to the lady who helped me with moving from Bloem and she sent me all the forms I needed to fill in and I sent them all the forms together with evidence and quotations on 20 February 2025. I am disappointed to report that I have not had a single call from them since I submitted my claim. They have been ignoring me and no one wants to take accountability. My advice, stay away from Stuttaford. Their service if they damaged your goods is horrible.
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Replies (0)