Active since Sep 2016
5
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5 reviews24 months ago
YOUR PET DESERVES BETTER THAN ONE PLAN
They never honour a claim the first time. Whatsapp chats don't work. You can't even cancel your policy "We don't do cancellations by phone, you have to send an email" Useless, Useless, Useless. DON'T GO NEAR THEM
53 replies
56 months ago
ONE PLAN - THE PET INSURANCE TO AVOID
So you believe that you can treat your human customers efficiently but your pet customers abysmally? Shocking service. Sent in my first claim AFTER three debit orders had gone off. I sent in the one plan claim form that my vet filled in for an emergency procedure. One plan pet insurance then sent me an email asking me to fill in a one plan claim form (which had already been done.) PLEASE NOTE you CANNOT claim if your VET has not signed and noted all the information on your claim. No you can't pay and then claim. You need to go back to your vet and ask them to fill in the form, that is going to cost you. Then I send an email telling them that the form was sent to them, they send me and email saying that the claim was within the first month AFTER 3 debit orders went through and they called me Steffni. My name is MICHELLE. They are clearly just on the pet insurance band wagon and do not give a rats bum for their extra stream of income. I gave them ample time to sort this out and predictably they are now unavailable.
53 replies
76 months ago
Constantia Glen fires cancer survivor
Cancer survivor FIRED! WINE not v good. SHE loved you. I don't know why
0 replies
85 months ago
Old Mutual Comprehensive Disability cover is actually just life insurance with a high premium
Same story as the above. They very cleverly get senior staff to sound astounded that you had the audacity to even put in a claim. Lady told me the same thing. The policy is on for if you are half dead or dying, so WHY EVEN CALL IT A OCCUPATIONAL DISABILITY POLICY. It should be called a death policy and the premiums should be adjusted accordingly. I went through 6 months of hell (chemotherapy) and could barely feed myself sometimes. Not a red cent! Rather sign up with Liberty Life.
56 replies
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5 Star
1 (20%)
4 Star
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3 Star
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2 Star
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1 Star
4 (80%)