Active since Oct 2016
This is the worst service I have ever received. Never have I ever seen that my money is not good enough for any retailer! That Seattle Coffee Co refuses to take my money by implementing the most ridiculous rule any retailer can think of by not accepting any cash whatsoever! Cards only or no service! It is my right as a consumer to pay in any form I chose when presented to pay for services. If I want to pay hard cash it is my right to do so. There is no law that restricts me in any way to pay by cash, nor does any company have the right to refuse me service because of the fact that I want to pay by cash rather then by card! They refuse to take cash due to covid19 but I have to take a cup handled by a person without cloves or any other food handling protocol.....? And if the argument is that they sanitise, well we sanitise as well. They should then continue to sanitise after taking my cash. Or is the person's thought process the same backwards thinking then the government regarding certain laws?
Don't use this company!! After initial complaint nothing was done. Nobody listened, instead they made the branch that I have the problem with, phone me to argue the initial complaint. No respect for consumers opinion and standing to brush you off in such a matter. These Company does not care for anything but their own agenda. Never MI d the fact that they are Dishonest in their dealings and how their employees push their own agendas to save their own skin by wripping off their customers.
These people are unbelievable!! This is most probably the worst experience I have ever encountered!! Firstly when booking the vehicle, they quoted me one price then wanted to charge me another on collection. To sort out that I ended up waiting close to a hour and a half just to get the vehicle. If that wasn't enough I had to enter into a huge argument with them just to admit their fault,even with a recording confirming my argument. Then if all of this wasn't enough, faults on the vehicle were inspected and shown out to them on the collection of the vehicle. Only to find that the employee from Europcar that did the inspection did not mark all the faults on the car as pointed out. Me as a customer were not allowed to touch the book that was used to mark the faults except for signing. When that was addressed with the employee he responded that they are aware of the faults and I should not tell him how to doe his job. Now that the car is returned, now I get given notice via sms that they entered a damage claim against me for something that is not my fault and what was pointed out to them. THIS COMPANY IS DISHONEST IN THEIR DEALINGS!! They do what they want and how they want and you as consumer has to just fall in to how they want things to be done and then nail you while doing so with dishonest claims to correct their vehicles on other people's expense for not doing their job correctly in the first place!!
This is completely unacceptable!!!!! Think twice before purchasing a new and/ or second vehicle from this company. In our dying economic times in this country you need to ensure that your money is well spent. I can tell you that it is not with this brand. They are all about the sale and NOT about the CUSTOMER!! When selling the vehicle it is all sweet nothings!!!! As long as they can sell you the vehicle it stops at that with no care what happens afterwords. I purchased a brand new Handa Ballade from them in 2015. The Sales Manager at that time was so focussed on giving me the best deal ever in order for me to make the purchase, that they failed to follow through on their promises. I was told that if I purchase the new vehicle instead of a Demo model I will be free from any expenses on services for the next 3 years/60 000 km (full service) Surprise, surprise........ My vehicle went in for its 45 000 km service this morning and here I receive a phone call to inform me that my brakes needs to be replaced at a cost of just over R4000, as my vehicle only qualifies for basic service!!!!! 3 years later, I sit with the problem. What do think they are going say?! Who do you think is going to remember 1 customer from 3 years ago that they managed to swindle into a deal, just so they can get their sales kwota for the month. It is to easy to talk the sales talk and then rub you of onto the finance department to get the deal done. Sales person not even involved to ensure that all is done as per agreement. Its just sign here, sign there, congratulations on your new vehicle!!! This is not was agreed when making the purchase!!! I will not accept this!!!! I will not leave it at that!!!! R220 000 later for the purchase of my vehicle......I will get what I paid for and what was promised to me. I have never agreed in any of my previous vehicle purchases for a service plan of this nature nor will I ever. I have never been treated like this from any other dealer and I will not stand for this!!!
<p>Multichoice (DSTV) is most probably the most unprofesional company I have ever had to deal with. They have absolute zero ownership and accountability towards their consumers (customers).<br />They have taken the believe that we need them more then they need us.<br />When talking to agents that does not LISTEN and talk to you as if you are an idiot and when you want to complain they forward you to another person that cares even less.<br />Asking them for a telephone number to take the matter further with their Head Office they give you a number that either does not exist or a number that is automated and just redirecst you to the call centre that you just received the number from.<br />Apparently Multichoice (DSTV) Head Office does not exist and/ or the executives of this company plainly does not care what is going on on the ground of their company.<br />I can not believe that one can be given the run around from a company this size.<br />Even when you ask for an email address for problem to be solved when it is needed for documents to be forwarded, the mail comes back as undelivered, even though yoy specifically asked for the email address to be spelled out for this not to happen.<br />Looking for the telephone number on the web is just as useless as this number does the same thing, redirecting you to an automated switchboard.<br />Clearly the people in this company does not want to hear about any problems and/ or plainly just does not worry about any frustrations from their consumers their money comes from</p>
<p>Here I am in the mall again. Checking if this was again just my bad luck. Unfortunate to say.....no it wasn't! The same planning and service. Only 1 cashier with a lot of customers to assist.</p>
<p>This Absa branch in Centurion mall is most probably the worst bank I have ever entered. I am currently completely fedup as this is acontinious problem with them being unable to plan properly to service their customers. It is month end Monday, the branch is packed with customers and only 1 teller to assist. At this stage I have been standing for close to an hour awaiting to be served and the biggest joke of all is that I am not even half way through.</p>
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