SC
Seattle Coffee Company
Claimed Business
SC
Seattle Coffee Company
Claimed Business
19 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Seattle Coffee Company receives strong praise for the quality of its coffee, with customers consistently mentioning rich, well-brewed cups and standout flavours like the butterscotch latte. Friendly, attentive baristas at branches such as Bothasig, Potchefstroom, Lyndhurst and Broadacres are frequently celebrated by name. However, a recurring theme is inconsistent service, with several reviewers describing rude or inattentive staff, poorly mixed freeze drinks, rewards system downtime preventing redemption of free coffees, and unresolved after-sales concerns regarding reusable cup products.
Performance(last 12 months):
Trustindex Rating
4.1TrustIndex
4.1
Review Distribution
3.3|19 Reviews
Jul '25 - Jun '26
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
1 May 2026, 09:25
Offline system
I wanted to share a concern as a regular customer who genuinely enjoys your coffee. Over the past couple of weeks, I’ve repeatedly been told that your system is offline whenever I try to redeem my free coffee reward. As you know, customers earn a free cup after purchasing 10, so it’s something I look forward to as a small treat. Unfortunately, it’s been frustrating not being able to redeem this reward due to ongoing system issues. It does feel a bit unfair, as the benefit becomes inaccessible despite meeting the requirements. I’d appreciate it if you could look into this and ensure the system is consistently available, or provide an alternative way to redeem rewards when offline.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 May 2026, 09:25
Offline system
I wanted to share a concern as a regular customer who genuinely enjoys your coffee. Over the past couple of weeks, I’ve repeatedly been told that your system is offline whenever I try to redeem my free coffee reward. As you know, customers earn a free cup after purchasing 10, so it’s something I look forward to as a small treat. Unfortunately, it’s been frustrating not being able to redeem this reward due to ongoing system issues. It does feel a bit unfair, as the benefit becomes inaccessible despite meeting the requirements. I’d appreciate it if you could look into this and ensure the system is consistently available, or provide an alternative way to redeem rewards when offline.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 13:05
Lemon ****** Breeze not so ******ly
Hi I just ordered two lemon, ****** freeze at Big Ben Engen Garage in Midrand and they taste like lemonade, they lack zero ******. I was speaking to the consultation and she advised it comes premixed so it's not a lack of her mixing from her side. I had a similar drink in PE and it was greatly mixed with a lovely balance of lemon and ******, but this one was an absolute miss. May you please correct and check that it comes very balanced when going to the stores. Regards
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Anonymous
1 reviews | Active since Jan 2020
18 Apr 2026, 13:05
Lemon ****** Breeze not so ******ly
Hi I just ordered two lemon, ****** freeze at Big Ben Engen Garage in Midrand and they taste like lemonade, they lack zero ******. I was speaking to the consultation and she advised it comes premixed so it's not a lack of her mixing from her side. I had a similar drink in PE and it was greatly mixed with a lovely balance of lemon and ******, but this one was an absolute miss. May you please correct and check that it comes very balanced when going to the stores. Regards
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 07:02
Best coffee in town
Seattle Coffee Company inside Food *****'s Market Bothasig: Your coffee truly stands out as some of the best around — rich, well-brewed, and consistently delicious. I love starting my day with your cups in hand, and the friendly service really makes the experience special. Your staff create such a warm and welcoming atmosphere, and Sheila especially coffee.... chefs kiss— she’s a fantastic asset to your team and embodies the kindness and hospitality that keeps people coming back. Thank you for making every visit a great one!
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 07:02
Best coffee in town
Seattle Coffee Company inside Food *****'s Market Bothasig: Your coffee truly stands out as some of the best around — rich, well-brewed, and consistently delicious. I love starting my day with your cups in hand, and the friendly service really makes the experience special. Your staff create such a warm and welcoming atmosphere, and Sheila especially coffee.... chefs kiss— she’s a fantastic asset to your team and embodies the kindness and hospitality that keeps people coming back. Thank you for making every visit a great one!
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Anonymous
1 reviews | Active since Jan 2020
29 Jan 2026, 10:54
Poor management feedback
I bought a cup late last year from Seattle Coffee at Mulbarton its cost me R480.00 now the cup is not working the mechanism inside the lid is not functioning anymore. I have left my cup at the shop with a lady called Miemie its been 2 days and I have still not have any feedback from head office. Is this the after sale service Seattle Coffee offers?
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
29 Jan 2026, 10:54
Poor management feedback
I bought a cup late last year from Seattle Coffee at Mulbarton its cost me R480.00 now the cup is not working the mechanism inside the lid is not functioning anymore. I have left my cup at the shop with a lady called Miemie its been 2 days and I have still not have any feedback from head office. Is this the after sale service Seattle Coffee offers?
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