Morongoe M's Profile | Hellopeter

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Morongoe M

Active since Sep 2013

6

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0

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Reviews

6 reviews

Seattle Coffee Company

4 months ago

Lemon Breeze not so ly

Hi I just ordered two lemon, ****** freeze at Big Ben Engen Garage in Midrand and they taste like lemonade, they lack zero ******. I was speaking to the consultation and she advised it comes premixed so it's not a lack of her mixing from her side. I had a similar drink in PE and it was greatly mixed with a lovely balance of lemon and ******, but this one was an absolute miss. May you please correct and check that it comes very balanced when going to the stores. Regards

0 replies

Nuwagon Autobody

21 months ago

They kept me up to date on my vehicle via sms, they were courteous when i was at the workshop when dropping my car and when picking it up

They kept me up to date on my vehicle via sms, they were courteous when i was at the workshop when dropping my car and when picking it up. My car looks great.

0 replies

41 months ago

Contact centre manners

Hi, I have just received a call from your contact centre ***) asking if im interested in the Sanlam Credit Card. The lady went through her sales pitch which I gave time to listen to, as soon as I advised that I am not interested she hung up. No thankyou for your time or any show of manners. Can you please address this, it leaves a bad taste in ones mouth, alternatively if they can ask if we interested in listening at the beginning so that we can say no, Ill understand a person hanging up rudely, but not after i have given you my time to listen to a pitch i didnt ask for. Regards

2 replies

The Carpenter's Gift

58 months ago

The Carpenter's Gift *** -

I contacted Lovemore in February 2021 wanting to extend my kitchen, that didn't happen and I asked for a tv stand and study table quoted at R4000 for both. I paid the deposit whilst he was in my house of R2400. Because of non delivery I asked in June for my money back. To date, I have not received my money back and all I get are stories that have nothing to do with me about why I'm not getting my money back. *** and *** are their business numbers. I'm sure there are some people happy with, I am not and have been begging for my refund for months now.

0 replies

MTN South Africa

132 months ago

Contract not explained properly

Hi <br> I took out a 2gig contract last year, when I took it what I understood was that every month I get 2 gig of data. What I didn't know about it and I found out now when I spoke to Pontsho fom the call centre today, is that there is something called a night time express data for 2gig that came with the package. My problem with this is that when I check my balance, it doesn't differentiate between the night data and the day data. I have recently run up a bill of over R600 because of internet usage coz everytime i checked my balance I had a positive data balance whereas it was the night time balance, so I'd think Im well within my data spend except I am running a daytime bill on the side which I am unaware of. This is an ommision from MTN which has cost me a good R600+, how are we going to rectify this grave costly ommision because I did not know about this up until 5min ago,and no-one from MTN made mention of this before. I do get that MTN is always sorry about these things happening etc etc, but can we please come up with a solution and a response that will make sense to me other than a standard PR apology. Your ommision has cost me money, I want my money back

1 reply

MTN South Africa

132 months ago

Can I get an itemised billing please

Good day,<br> <br> I received an invoice that I believe was incorrect. I called numerous times asking for an itemised billing that would show how I used my data and how I would have run up a bill of that much when I carry my data over every month. I explained that I do not mind paying but I need to know why and how my bill got to that amount when I do not download movies etc. To this day, I am pretty sure I spoke to over 5 consultants on this matter. Mcebisi sent through a billing but I him that I cannot open it. He then said that I should send an email- which I did- and he will resend it and I will then open it from work since my laptop was not allowing me to download the application needed to open the itemised billing. I then called again last week and explained to the next consultant that I still need my itemised billing, he told me he has re-requested for the billing and someone will call me the next day regarding the itemised billing. <br> I have to date not received the doc requested, I have not received a call from the itemized billings dept and I have paid this bill. Please advise on what my next step should be?

1 reply

Review Distribution

5 Star

1 (16.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (33.3%)

1 Star

3 (50%)

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