Active since Oct 2016
12
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12 reviews50 months ago
Vodacom cancelled my FNB connect subscription … yes you read that right
Since it’s impossible to get through to an actual live person via 082135, here goes. I am a FNB connect customer… or was until I found out Vodacom instructed FNB to port MY subscription to Vodacom prepaid. How did this happen? Who are YOU (a third party, that’s who) to instruct FNB to port to prepaid? Please explain… I’m also waiting for FNB connect to explain why they took instructions from a third party.
4 replies
50 months ago
Wait, what? In breach of WHAT?
Please explain this : “You are in breach of the Talk Max Pro Fair Usage Policy. Your Connect SIM will now be migrated to a Prepaid SIM. TCs apply.” Can’t get through to your call centre either… and what happened to the other number I had on my account?
2 replies
70 months ago
This is why EDCON is bankrupt
I have been trying to get my overpaid refund since the 10th of July. I have sent numerous emails,sent all required documents...proof of payments, IDs etc, made infinite phone calls, been cut off repeatedly and NOTHING HAS BEEN DONE!! My account number is : 7seven,triple zero,one hundred, one thousand, double seven. four, eight, six, double three, zero. 000100100077486330 The call reference number is : **********7/go First email was on 10/07/2020 to *********** of which I received acknowledgement of receipt. Second email sent on 20/07/2020 to *********** this time including copy of ID docs. Third email was sent on 11/08/2020 with same docs but in PDF as requested...no response I even went into the branch where I was given the runaround once again. Fourth email was sent on the 24/08/2020 to edg*************** with the bank's attached proof of payment from my account. What is so difficult to grasp??? I overpaid by R2000 and my balance due is MINUS R2000. Pay me MY money back and close my damn account already!
0 replies
70 months ago
THIS IS WHY EDCON IS BANKRUPT!
I have been trying to get my overpaid refund since the 10th of July. I have sent numerous emails,sent all required documents...proof of payments, IDs etc, made infinite phone calls, been cut off repeatedly and NOTHING HAS BEEN DONE!! My account number is : 7000100100077486330 The call reference number is : 20073003777/go First email was on 10/07/2020 to ACCOUNTSJHB@edcon.co.za of which I received acknowledgement of receipt. Second email sent on 20/07/2020 to ACCOUNTSJHB@edcon.co.za this time including copy of ID docs. Third email was sent on 11/08/2020 with same docs but in PDF as requested...no response I even went into the branch where I was given the runaround once again. Fourth email was sent on the 24/08/2020 to edg****nquiries@rcsgroup.co.za with the bank's attached proof of payment from my account. What is so difficult to grasp??? I overpaid by R2000 and my balance due is MINUS R2000. Pay me MY money back and close my damn account already!
0 replies
71 months ago
Get professional advice
Public be warned... this company with a cult-like following is NOT operating with a license to trade forex on your behalf. It has all the attributes of your typical crypto based HYIP (high yield investment platform) scam. They have been declared A PONZI scam and declared ILLEGAL in Texas. The ceo Johann Steynberg has also been involved in various crypto ponzi scams. Perhaps he’s learned all the loopholes by now. Read their t’s & c’s Very carefully, they will not take ANY responsibility when they lose all your money... no regulation, no accountability.... so basically it’s your loss. Please consult your financial advisor before making expensive decisions.
0 replies
73 months ago
THIS IS FAKE HONEY
Should be illegal... this is not honey, it’s a disgusting syrup. Will definitely report these fraudsters to the police and newspapers for further investigation.
0 replies
98 months ago
Fantastic at intimidating and extortion.
Personal background: My wife and I were the only 2 people occupying a townhouse in Avalon Estate for almost 4 years...no dogs or cats. I'm a professional music producer and my wife a specialist in oncology, we don't go around damaging toilets, carpets, walls and light-fittings, yet somehow we managed to rack up damages to about R10 000, including the (unreasonable) R2800 early termination fee. With Dolf at the helm, intervening only when we dared to question the justification of their "contract renewal fees" (R900? to change the date and hit print) after it was refused for FICA verification due to THEIR spelling errors. They were not willing to negotiate on the fee or even apologize...their solution was to threaten us with eviction. They seem to excel at threatening, intimidating, and fabricating expenses when it's time to pay back the due deposit. I even got a "letter of demand" from them demanding I remove my previous review or they would open a criminal case at the SAP. I will probably get more threats after this review too. I do however feel that it is my right and duty to warn potential clients of 4Ever properties to read this review and use it as part of their due diligence before considering using them as your rental agent. Use them, don't use them, your choice.
0 replies
98 months ago
Bye bye Vodacom
Username 1- ********** ********** After giving notice well in advance to move my fibre, and receiving a confirmation email, you still managed to **** this up. No apology from your side, just that I had to re-apply, and that it would take another 7-14 days to get connected. Thanks to your incompetent call agent, I have left Vodacon and moved to Vox telecom. I've already been online since the 3rd of May.
2 replies
98 months ago
Excellent customer service
Michael Adams has excelled in helping me to have my fibre up and running in 2 days. Very courteous and professional....if you took my service request call at Vodacom, I would still be their client.
1 reply
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
10 (83.33333333333333%)