Active since Oct 2016
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
There service were friendly and efficient
There service were friendly and efficient. They have arranged road side assistance very quickly
56 replies
38 months ago
Product
We received excellent service from Flooring Solutions' team in Brackenfell. Their work was professional and they stick to the agreed dates. I can recommend them without hesitation.
0 replies
116 months ago
Problems with repair centre
<p>Job Number ********** 3</p> <p>1. On 17/9/2016 I have booked in my phone for repairs</p> <p>2. A week later I phoned to ask what is going on as I haven't heard anything. I was told by the repair centre that they need a proof of purchase. (Shouldn't this be all on the Vodacom system - they have given me this documents in the first place and why didn't anybody let me know).</p> <p>3. I emailed the proof of purchase and thereafter received notification that the phone is send to the Advance Repair Centre in Gauteng.</p> <p>4. On 7/10/2016 I got an sms that the phone is ready for collection at the shop.</p> <p>5. I arrived at the shop on 8/10/2016 only to find out that nothing has been done and the phone is still in the same condition. Nobody could give me a reason for this sad state of afairs.</p> <p>6. It was booked in for repairs again</p> <p>Now where should such bad service be acceptable. You can't treat your customers in this way and expect loyalty. It is really giving Vodacom a bad name.</p>
53 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)