Active since Oct 2016
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2 reviews88 months ago
You have no right in pushing direct marketing to me without my prior consent
Got a call from a private number, with an automated voice prompt. Don't know where they got my number or the right to give me a call as I have never asked for Smart Mobile to give me a call or to use my number for internal or external marketing. If I get 1 more call from this company I will take further action.
0 replies
115 months ago
Over charged, car not fixed!
<p> I have recently taken my Ford Focus to RDM Auto although the person who helped me telephonically was very reputable and friendly, the services I was charged for was completely ridiculous (Adrian). They charged me R5500+- to service my car which had a problem with regards to the engine mounting. So what they did was change all the fluids, changed a single CV joint, fitted new breaks, swapped out the air and oil filters and told me that I have bent my rear gearbox mounting. I begged to differ so I took the car to another establishment and they immediately conffirmed that they miss diagnosed the gearbox mounting being bent and confirmed that it was the engine mounting itself. I am asstonnished to find that when I opened my bonnet, the engine was still dirty and it looked like they did not take the time to even open up the bonnet to see what the issue might be. We have been dealing with RDM since Basil Hendricks was the person in charge. I am extremely dissatisfied to say the least. firstly being charged R5500 after which my concern was not addressed and brushed off as not urgent. </p>
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