JM
jonathon M
Active since Oct 2016
2
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2 reviews30 months ago
Messed around from pillar to post
It's been 3 months waiting for a new Smeg oven door to be installed. Every time I contact them as to why there is the delay, a new excuse is given, "The supply doesn't have stock. / The supplier sent the wrong colour. / The stock is stuck in customs. / The stock was lost./ etc." They're very quick to take your money then very poor at given the service paid for. Still do not have a clear answer as if they have a part, when it will arrive. The consultant at NewGees which has been responsible for this order is Francis.
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116 months ago
Faulty stock and no communication
<p>I bought a pair of speedo biofuse pro polorised goggles from sportmans warehouse woodmead, and after approximately 2 months (10-12) uses the nose piece which joins the goggles split. i susbiquently return the goggles which in my opinion broke due to the product being faulty to sportsmans warehouse where i was informed that the stock would need to be assessed by speedo sa and then a credit note could be issued or replacement stock issued. this was 6 weeks ago and niether i nore sportsmans warehouse has received any communication back from speedo sa.</p> <p>Please could someone contact us to let us know the outcome.</p> <p> </p>
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