Active since Oct 2016
5
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Reviews
5 reviews3 months ago
BAD SERVICE
Complete lack of customer service , even the manager thinks if she laughs enough you will "forget" that there is an issue. We were delivered a torn base , promised a replacement , then ignored and had the phone put down on us. The only way to get any feedback was eventually going to their facebook page as the customer service telephone number doesn't get answered and the branch just doesn't care - there seems to be no accountability at all. They dont get back to you and they dont care. I will never purchase from them again.
0 replies
33 months ago
Takealot - lack of communication and service
I ordered items and paid 10 August. Communication from Takealot is one sided. They can delay deliveries,have issues with stock which they can just tell you when it suits them. Try getting back to them to get help - it's impossible. The phone just rings , emails are not answered and Messenger gives a static response. Finally I got a reply - sorry struggling with stock , can't split your order so you need to wait. WOW , thats what they call customer service........now what..... I want my order cancelled and my money refunded-no repsonse from any of the channels I have used so what do I do as a customer to get help?
0 replies
45 months ago
Unauthorized Upgrades
An unlawful upgrade was authorised on one of my telephone numbers - we have requested the fraud department to contact us - we are waiting , no answers from customer care as to how this happened etc etc etc etc This is the 2nd bad experience in as many weeks with POOR SERVICE from vodacom
536 replies
45 months ago
Disgusting service Vodacom
We have received absolutely disgusting customer service from Vodacom. The call centre cannot help, the local branches cannot help.... My husband blocked his phone 8 days ago and was told he could easily unblock it, max 24 hrs.... We sent the request in 6 days ago and still he has limited service and CANNOT RECEIVE CALLS... so much for 24hrs....after being a loyal customer for over 25 years he is going to port his number because NOBODY SEEMS TO BE ABLE TO HELP HIM
268 replies
78 months ago
Scammers!!!!
These are scammers - they take your deposit and never come back. Beware !!!!
0 replies
Review Distribution
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1 Star
5 (100%)