Active since Oct 2016
If you are a landlord and want your property managed, do yourself a favour and stay far away from Remax Advance on the Bluff. There is a very loose understanding of their term manage when signing you up to their service. It seems they are very quick to collect your rent and take their deduction but if there is an issue it becomes your problem to fix with little to no help from them. If they do happen to sort it out its view as a "favour" when in fact its part of the contractual agreement. They also renewed my one tenants agreement without me signing it. I then contacted the agency about this as i did not want another 1 year lease but to change it to 6 months. This was asked for in February we are at the end of the lease term agreement and i still have not received the updated lease. You also cannot never get a hold of the Broker Owner no matter how many times you call or email him to escalate the issue. If you want someone to take a portion of your rent for doing literally the bare minimum then by all means sign up, but if not avoid like the plague.
<p>Well after my previous review with regards to my internet account dropping and becoming inactive and losing internet connectivity nothing has changed, in fact it's probably gotten worse. I got a call from Telkom saying they going to fix the problem and pass it on to their technical department. That's where the contact ended and I guess the correction of the issue as well since it has only gotten worse! </p> <p> </p> <p>Again if anyone is reading this learn from me and don't even think of using them. </p>
<p>For the past 4 months Iv had my Internet connection drop completely after working 100%. I log onto the router and see that there is no WAN connectivity. I then have to phone every month to and re-create a new password to my Telkom account. This is pathetic! When this happens over the weekend I'm stuck having to wait till Monday to resolve this issue when I work from home. Iv been more than patient when trying to resolve this problem, but as usual no one can do their job correctly and I get stuck in this long list of "please wait while I transfer you to someone who can help you"... </p> <p> </p> <p>If you were thinking of getting Telkom Fiber please do yourself a favour and DONT us them!!! </p>
<p>TO WHOM IT MAY CONCERN</p> <p>About 4 months ago we decided to change from Mweb to Telkom & went for the fibre line 100mbs uncapped at the cost of well over R3000 per month.<br />To be quite honest, we have been terribly disappointed with the service. We are paying for a high speed fiber line & there are times when the speed is slightly over 10mbs.<br />We are basically paying for a service that we are not getting.<br />Our line has been down now for 4 days & after phoning numerous times we are told that all technicians are on holiday & that there is one who is working & obviously sorting out all the problems.<br />This is clearly inadequate.<br />I am sure that Telkom will bill me for the full amount, just like every month irrespective of holidays or no holidays.<br />I am now considering going back to Mweb.<br /><br /></p>
<p><br />I’ve Banked with FNB for years and have never had one single problem on my personal account. However trying to open up a functional business account with the correct mandate is the hardest thing in the world! I’ve been trying to open up this account for almost a month with the correct mandate in place for my business partner and I. The account was opened up via the online method sending the files through via email etc since it was more “convenient”. ( I have regretted doing this ever since then). Firstly they send me docs for the wrong mandate after I specifically stated that “if I’m away and not able to do payments, my business partner must be able to do it and vice versa” I have spent multiple days sitting in FNB branches for hours on the phone where we try get through to someone in online accounts that can help rectify this problem. Every time I get through I’m greeted with “how can I help you” but no one seems to be actually able to help me and passes me on to the next person. This eventually got me to a point where an operator says to me no your account is Fraud, when I had just received a mail saying congratulations your account has been successfully activated and Fica’d. Now I’m stuck with an account that I can’t use for internet banking, the mandate is wrong still and the branch can’t do anything to help me since it was opened via online and they don’t have authority to make changes. I need to pay my staff this week and still don't have internet banking or a card ! I'm at the point now where I'm actually wanting to close this account and take my business somewhere else if this is not rectified by COB Monday 24th October. </p> <p> </p> <p>I want to however commend the the branch at La Lucia mall for all their help since they are just as helpless as I am in this situation due to them not having authority over the account being created online. You guys seriously need to relook at this online process since not one person we came in contact with was able to help from beginning to end.</p>
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