Active since Nov 2016
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2 reviews22 months ago
Pathetic service
I dont understand the logic! I have emailed and got no response, when i called they tell me to email, the service is absolutely terrible, the lady i spoke to was completely rude and unhelpful, it now makes sense as to why the properties listed there have been advertised for months.
0 replies
115 months ago
Disappointed
<p>Getting dstv is not cheep. Especially the explora. After having it installed by a registered dstv fitment company. My explora would continuously reboot itself after watching for a short period of time and then would have to be switch off for a few hours before I can watch maybe another hour of dstv. I called into the call centre and was told to bring the decoder into a multichoice branch. Which I did... after the agent tested and rebooted. He said it would be working perfectly from that point onwards. However I came back home and it was still the same. Now what's the point of paying so much for something that I can't use.</p> <p> </p> <p>The 2nd problem is... when I opened my account with dstv. The call centre agent said that I need to make a manual payment for the 1st month of my subscription, thereafter they premium will be debited from my account. Now it's embarrassing when you have people over to watch a game and then you realise that your account has been suspended due to non payment. And I had the funds available for my debit order.</p> <p> </p> <p>Dstv is a big and very loved company. Please fix your issues for the sake of your loyal clients.</p>
166 replies
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