Active since Nov 2016
3
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3 reviews49 months ago
Order not received after 2 months
I've bought from PC link Computers since 2015 and have always received great service. However, something must have gone wrong here. Still awaiting my computer Screen since 07/02/2022. Excuses like there is no stock, but the website shows availability. Refund promised...still waiting.
0 replies
102 months ago
Black Friday mess
I placed an online order for a Dell laptop with Dionwired on Friday 24th (Black Friday) . As I couldn't log into my account, I checked out as a guest. I paid by credit card and the money went off my account (currently showing as 'pending'). It never took me back to the page where I receive my order number, nor did I receive an order number from them. I phoned their online order line and eventually got through to them. I explained my predicament to the lady and she recommended me to place another EFT order, so in case the transaction gets reversed, I still have the EFT order to make payment - I will have two days to do that. It is now two days later and my money hasn't been reversed, nor has the order been allocated. I phoned the online order number again and after numerous tries, got through to them. The lady said that I need to reverse the transaction at my bank - I phoned my bank and I need to put in a whole dispute - with proof - which I don't have! There is R7,377.00 of mine 'floating' in the air and I don't have access to it. I have tried another 10 times to get hold of their online number, but my calls just gets dropped after holding on for at least 3min every time. I also have tried phoning their customer care number, but no success. Calls get dropped after I get a message that the line is currently busy.
420 replies
115 months ago
Excellent Service!
<p>I was so impressed with Orange Music's excellent service when purchasing a Yamaha P45 digital piano. They kept me constantly updated with the status of my order and shipping - I even had a tracking number to track the order. I live in Hoedspruit and it is concidered as an outlying area. I received the piano the next day! Wow. Thank you so much for the wonderful service. You will definitely hear from me again! Thank you Tiaan, for keeping me updated.</p>
0 replies
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5 Star
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1 Star
2 (66.66666666666667%)