DL
Don L
Active since Nov 2016
5
Reviews
0
Industries
Reviews
5 reviews16 months ago
Avoid
**** web site. Take your money, don't deliver the products, don't respond to emails, don't pick up the phone. Avoid.
0 replies
24 months ago
AWFUL COMPANY STEER CLEAR AND USE A REPUTABLE FLORIST
I would give these idiots zero stars if I could. Ordered a floral bouquet via the website as a SURPRISE. They contacted me and asked that I either phone them or contact them via WhatsApp. I don't use WhatsApp and I'm not about to begin using for some online floral company. I rep**** to their email and inquired about the nature of their concern. They never bothered to reply. Instead they contacted the person to whom I was intending to surprise, and totally ruined the surprise. Why they couldn't be bothered to reply to my email, when they had initiated communication via email is anybody's guess. Just another useless shower of South African's who shouldn't be in business. I wished I'd looked them up here on Hello Peter before attempting to do business with these clowns. I would have seen all the appalling reviews and saved myself the bother. I hope Flora Niche goes out of business. A company this awful doesn't deserve to have customers. Luckily there are decent and competent florists out there who understand discretion and respond to emails.
0 replies
45 months ago
UNABLE TO GUARANTEE STOCK OF ANY ITEM LISTED ON THEIR WEBSITE!!!
This is a cowboy outfit. They take money for products that they do not have and don't know whether they can or cannot get. They advertise products, charge the consumer and then they go look to actual suppliers in SA - who have stock - and see whether they can get it or not. If they cannot, they won't bother to notify you, they 'll wait for you to contact them, then let you know that they are unable to find your product, and offer an inferior alternative. THIS IS A SCAM COMPANY STEER CLEAR. If I could give zero or negative stars I would.
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106 months ago
Negative Attitude and Backwards Approach to Business
<p> </p> <p>Looking for a wireless internet link for my premises, and come across PC Network whose web page appears to eb professional and the company responds to emails somewhat promptly - which is surprising for any business in Cape Town.</p> <p> </p> <p>For any company offering wireless internet, they have to come to your premises and perform a line of site survey to determine if they can deliver said services. However before this company will come a do a site survey they demand that one signs a contract for services with them up front!!! Are these guys insane. Who in their right mind would enter into a contract with a company who doesn't even yet know whether they can provide a service. The attitude is very negative and distrustful as its predicated on the idea that they might come to do a line of site survey and then the customer might choose to not avail of their services, so they need to lock them in up front. What horribly negative attitude to adopt towards people one might be doing business with. It certainly doesn't help to create a positive trusting vibe between two parties. One party is saying to the other "Well I feel that you might f**k me so I need you to sign this contract before I do anything."</p> <p> </p> <p>There are other ways of dealing with such a scenario. Perhaps charge to do a line of site survey, say R1,000 and if there is no line of sight or useable signal refund the R1000. If there is a useable signal and services can be provided then subtract the R1000 from the installation fee and proceed as normal, if the client deicdes not to sign up then keep the R1000. This is something very few people would take issue with.</p> <p> </p> <p>How PC Network operate is another example of how not to do business, and another reason why foreigners percieve South Africans as rude with bad attitudes, I can understand their perspective when you run up against this kind of situation.</p>
0 replies
115 months ago
How not to do business
<p> </p> <p>I made contact with SA Sapres via their web site, looking for a few sundry bits and pieces. I work in IT and am always looking for decent suppliers in SA. The web site for this outfit seems to be decent, and looks reputable. However looks can be decieving. I made inquiries and my mails were responded to rather promptly. The first warning is they refused to accept any form of payment apart from EFT. I come from Europe, and this EFT business that goes on in this country is nothing short of an absurd way to conduct business. NOBODY and I mean NOBODY in Europe would agree to depositing anything into anybody's bank accout for payment of ANYTHING. There is simply no safety if the seller decides to not supply the goods. At least when paying with plastic you can cancel the transaction, and report it as a fraud. Seems any kind of recourse for this sort of thing in SA is convoluted, quite possibly deliberately so, for obvious reasons. Anyways I digress this is not a review for ABSA or any other nefarious and predatory finacial entity operating within SA.</p> <p> </p> <p>So first mistake, paid via EFT! I placed the order, and made payment. However in the intervening time between the order being placed and payment being made, nobody at SA Spares (which is probably run out of a garage by two people), bothered to let me know that one of the items was not in stock, even though their website indicated that it was in stock.</p> <p> </p> <p>I was informed about this and told that it would be shipped to me when stock arrived, or if I wanted a refund I could choose that option. I opted for the outstanding part of the order I wan't in a desperate hurry and could wait a few weeks. This was July 11th 2016. The two items which were in stock arrived as expected. I followed up with Manish Misra, who seems to be the anchor for this catastrophe called SA Spares, on the 31st August to check on the outstanding part and when I could expect to receive it. I was told that there was no stock. I left it for a little while, give them time to get stock, I know how long it takes to get parts from overseas suppliers.</p> <p> </p> <p>I followed up on the 11th of October to see what was happening. I got no response. I followed up again on the 15th October - no reply. I followed up again on October 18th and guess what, no reply. Now I've completely given up on getting the part and simply want my money back. </p> <p> </p> <p>I begin to send emails requesting a refund, and of course no reply. At this point I'm overseas on a job. So I have a colleague phone Mr. Misra, and he had the temerity to claim that the order was fulfilled. This is where he got sneaky. The origianal order number for the three parts was changed to a different order number to fulfill the two items that they did have, and delivered. So I now have two order numbers, the original order which was technically never fulfiled and the 2nd order with TWO items which was fulfilled, however omitting the one item which wasn't dispatched and conveniently seemed to be forgotten about. </p> <p> </p> <p>I continued to follow up via email and my collegue continued to phone him seeking a refund. At one point he tried to claim that he'd already issued the refund, which was simply a lie. Eventually on November 14th he refunded the money. </p> <p> </p> <p>If you're a business or just a private individual looking for IT supplies then this is certainly not the place to get them. When it comes to fufilling outstanding items or issuing refunds this crowd of desperadoes suddenly go all quiet. I wouldn't dream of doing busineess with these people ever again, and if you're reading this, I'd advise to stay far, far away from these guys. There are plenty of other IT suppliers in SA, and if you're still unable to find what you want there are overseas suppliers, and enduring the extortion payments on overseas good demanded by SARS is far preferable to dealing with these guys. Horrible, horrible company. I wish I had read the other reviews posted here before I ordered from them. Lesson learned!</p>
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Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
5 (100%)