DM
Desiree M
Active since Nov 2016
3
Reviews
0
Industries
Reviews
3 reviews6 months ago
Very dissatisfied, lack of customer service. No training is provided and unprofessional.
Poor cleaning quality, leaving behind dirt, after cleaning. No proper car registration on arrival. They chase payment and rush to give you tag. When leaving car keys they also don't bother to take your contact numbers . They accepted my car at 16h47 took my car keys, they told me to go make a payment quickly. They close at 5pm . When I return no one is available to give me my cars. The tail of my car was not cleaned properly. Call their number no one is answering. Lack of customer service. They are heartless. SHIELD CAR WASH Process is the best. Their registration is proper. They.are contactable. I am so DISSAPOINTED. I should have checked the reviews first.
0 replies
72 months ago
Dissapointing
My name is Phumzile from Boksburg. AS A regular Elspark Roraima centre pep store customer. I would like to bring my terrible discriminatory experience I received at your store this morning. I am clearly aware and respect Corvid 19 social distancing and hygien that we have to abide by, which is why I always wear my mask and I carry my own 70% alcohol hand sanitiser when I'm out for my essential shopping. The reason I carry my own sanitiser is I am fully aware of the ingredients which is important for my sensitive skin. After standing on the queuu for sometime I was rudely turn away by a gentlemen controlling access at your Pep store Elspark Boksburg Roraima store. I showed him my own sanitizer. As a results I have to leave Pep stores to go buy my essential at a Clicks across the parking where my sanitiser explanation was well understood and accepted without any issue. AS A LOYAL PEP CUSTOMER. I WOULD LOVE THIS GENTLEMENT TO BE TRAINED FURTHER BECAUSE THIS IS ONLY PEP STORE WE'RE SUCH IGNORANT WAS DISPLAYED. So disappointed. Kindly resolve as I am waiting for feedback
0 replies
115 months ago
Abdullah Doolabh Rocks
<p>Thank you so much for making my day and giving me assurrance that I will be still covered and thanks for the new quotation.</p> <p> </p> <p>Service excellent.</p> <p> </p> <p> </p> <p> </p>
56 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)