CM
Chane M
Active since Nov 2016
2
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2 reviews29 months ago
Breakers Resort Umshlanga Durban Worst stay
Room 325, The worst place to stay! Grounds are beautiful but the accommodation is bad. ****roaches in apartment; no batterylights for loadshedding; couches, bedding, curtains; etc very dirty! Towelrail keeps on falling of wall; aircon leaking lots of water; towels are worn through; etc. People screaming and talking on the top of their voices until the early morning hours! Yesterday at 10:00 in the morning we were relaxing next to the main pool. There were drunk daily visitors, adult guys swearing; yelling and provoking people staying at resort and staff. Management did nothing apart from talking to them and nothing was resolved. This carried on for 3hours where my family decided to leave the premises as it was really very upsetting. The guys started pushing each other around at tried to fight! There were no security to be seen the entire time! The police was only called & arrived after 3hours! This is totally unacceptable and a waste of money!
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115 months ago
Worst Service for Rental Property Owner - DO NOT Make Use of their Services!!!
<p>Long story short...We made use of the above agents to rent out our property and we paid a percentage to the agents to look after our property for two years! Neadless to say the above mentioned never happened!!! First of all they only did a site/property inspection ONCE in the two years on our request, Never on their own!! Surely they get paid to make sure the owners property get looked after by the tenant and that the tenant pay on time??... Well, none of this happened! We had to deal and phone the tenant on numerous occasions to request payment etc!!! Unexceptable !!! When we moved back to our property, the tenant just disappeared without paying the last two weeks rental as well as an astronomical bill of damage were done to our property!!! Once again the agent did not do their job to ensure the propert was left in a satisfying state (as received by tenant two years ago)! Apart from damages, some of our fitting were stolen from the property which the agent still haven't retrieved after 3-4months after moving in. They are covering the tenant the entire time and WE AS THE OWNERS just have to wait patiently day in and day out for our two weeks rent as the agents "try" to get hold of the tenants whom just dissappeared of the face of the earth for the last 3-4 Months!!!! We are not even talking about the damages of between R70,000.00 to R100,000.00 done to our property!!!! How long are they going to play cat and mouse with us and pay us what is legally ours?? This is really honestly the WORST service I have ever had!!!!!</p>
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