Active since Nov 2016
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2 reviews92 months ago
Poor servive from IHFM
I purchased a unit in Palm Tree Village a year ago, and informed the managing agent about serious water damage emanating fom the common property.Dear Charles Yes, I did receive the inspection report and quote. I need to discuss this with the Trustees and in view of this it will take a few days for responses and feedback from the trustees. Following is a quote from an email received 15 September 2017: "I need to discuss this with the Trustees and in view of this it will take a few days for responses and feedback from the trustees. The quote to repair is R27k thus the reason why discussion needs to be held with the Trustees as we are not in a position to make a decision in respect of expenditure."Nothings at all has been done and it is now a year later. The damp has come through the new paint and I received an email today : "We have obtained quotes for repairs and maintenance at the complex which include the external section in your area. The Trustees will be meeting with the service provider in the 1st week of October and will then make a decision as to the way forward in respect of repairs." In otherwords ZERO proogress in over a year! Yours in property,
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114 months ago
February claim still outstanding
<p>In February 2016, I submitted a claim (GS100926CLM) for a small fender bender to Integrisure, confident that their usual crisp service would ensue. Sadly the claim is still outstanding in spite of numerous promises in a long exchange of emails. In the end, I paid the claimant myself and was assured that it would be refunded by the company. 9 months later this is still not settled - in complete contrast to Integrisuare's normal fine service. Help!</p>
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