ES
Etienne S
Active since Dec 2016
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Exceptional service as always with Santam.
Thank you Pauline Maddock at Santam Legal department for the exceptional service received on an important client's recovery matter. Your diligence to drive the matter to a positive outcome and successful repayment of client's excess (deductible) has not gone unnoticed. Truly a testament of Santam's Where you will experience the difference, philosophy!
53 replies
23 months ago
Had a smooth claims process when requires docs were uploaded
Had a smooth claims process when requires docs were uploaded. Thank you!
53 replies
65 months ago
Great Job done
I ordered a Emerald cut Tourmaline for my wife as a Xmas Present. I showed my design via Video feed and discussed my requirements with Adam. I have received the ring this morning and am more than happy to report, that it looks stunning, exactly how we discussed and pic I supplied. Thank you all involved at Diamond Channel.
0 replies
113 months ago
Dispute ref outstanding for more than month!!!
<p>I received a abnormally high bill at the end of Nov, especially on data. I contacted Vodacom and requested it to be investigated. On 9 Dec I received an sms with ref S3-GE12K-KN0AM with a "promise that I shall receive call within 2 working days. YEAH RIGHT!!!! Most useless bunch I ever encountered. Since the 9th I have phoned in more than 6 times to follow up. Helpless bunch just transfers you from 1 department to another. On 28 Dec the huge bill gets debited, although dispute has not been resolved. Again phone numerous times in Jan. On 7 Jan reciev a NEW Ref nr (***) S4-N9C17-7R1NW again with the pathetic, "will be contacted in 2 days" bla bla Fnnn bla. The 17th today??????? Vodacom you are pathetic!!!!!!!!!!!!!!! Train your employees, cause your helpless bunch clearly cannot resolve a simple data dispute lodged in early December. And I thought that when I moved to Red Advantage package I shall get better service, Hell NO!</p>
112 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)