MM
maria M
Active since Dec 2016
2
Reviews
0
Industries
Reviews
2 reviews112 months ago
Worsed worsed worsed Service on Valentines day
<p>My husband and i had the worsed experience last night, which was meant to be a memorable day ended up being the one day I never want to remember. </p> <p>we went to dros last night at around 7pm and the place was not as full as i expeceted seeing that it was Valentines day and they usually have the best service for such occations.</p> <p>We stood at the door waiting to be directed to where we can sit but we stood for more than 5 ninutes and there was no sign of a waiter, waitress and not to mention a manager was also not on the floor. We eventually caught a guy that was about to walk past us and asked him to show us where we can sit, he gave a a place to sit plus the wine menu and that was all he did. He dissapeared and we never saw him again we sat for close to 15 minutes with no one looking at trying to serve us or even a concern as to why we are setted there. Eventually a guy in a black shirt came to us and asked what we want to drink. he didnt have the decency to apologies and even explain to us the course of the delay in the service. he was very Jumpy and unapologetic as if he was doing us a favour by getting us the drinks. he then stood by the door and called out a guy that looked terribly tired from all the running around he had been doing. The guy in the black shirt told that guy we had been sitting there for more then 20 minuted with no assistance, he then asked the guy to serve us. as the other tired waiter was explaining to the guy in the black shirt that they are short of staff, there is only 8 waiters 4 outside and three inside he can not hadle the pressure no longer. </p> <p>What shocked me was the fact that the guy in the black shirt seems to be a manager but he stood at the door and did not even care to atleast take our food orders or even help the poor waiters who ran around like headless chickens. </p> <p>there was bout three tables outside that was not served and we watched them leave thinking they will assist us eventually.</p> <p>But to my dissapointment we also ended up paying for our drinks and we left 1h30 later. </p> <p>Please change and get managers that want to assist and give a quality service. I am not impressed </p>
0 replies
114 months ago
#BADSERVICEMUSTFALL
<p>I went to vodacom in Mamelodi crossing (Denlyn) yesterday since i had made an order for a screen protecter for A5 (2016) and one for Iphone 6, the lady at the couter took her time to notice me and took her time to offer me her assistance, as i was calmly explaining to her what i am looking for she instantly reached for the one product without even waiting for me to finish speaking. Eventully with an attitude she came with both the screen protectors of which the price on both the packs was R149, however she then informed me after scanning the produts that one of the screen protectors is R169, the prices changed last week. she then went to the back for a good 20minutes to recheck the price and came back to tell me that this is the new price and she cannot do anything about it even though the price was stating that it is R149 i have to pay R169 if i want the product since the manager was not there to clearify this to me. </p>
112 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)