Active since Oct 2010
10
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0
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Reviews
10 reviews44 months ago
AVOID Discovery Health at all costs.
They don't use their CRM, they are not accountable for when they drop *****, absolute administrative disaster. AVOID. Tired of wasting my valuable time on these incompetent people.
2 replies
45 months ago
FNB will / should collapse.
Private banking usefulness is a ruse, service has gone to zero, branches are hardly ever open, this "institution" has failed. You have to work across ALL the channels yourself to get anything done, then they drop the ball or decide to close issues because they phoned you and you didn't answer. Insane. Its 2022. Close my account and let me move on. Instead after extracting hundreds of thousands off me over more than a decade, you feel justified NOT closing my account on a tiny pro rata amount thats only there because of your ineptitude.
2 replies
49 months ago
ADT are a mob-like syndicate, not a business
They ignore you once you contact them regarding the cancellation process, kick you off referencing clauses without realising they're breaching contract, acting as if everyone signed a 24 month deal, then attempt to extort you through debt collectors when you cut off their debits. Absolute ***s. Call your customers. Find out where you went wrong. Learn from your mistakes. Stop extorting your customers long after you stopped adding (no) value.
1 reply
60 months ago
Helped me sort out a budget Zwift setup!
Though I generally think this business is way too focused on the top 1% of the market and not focused enough on cyclists with modest means & budgets, I got really good service online this time around. I've been trying to piece together a budget Zwift kit and with the help of the Cycle Lab Online live chat team and a friendly salesperson in-store in Fourways I got it done on a shoestring. Especially for stuff like Zwift, with smart trainers starting around R9k, to be able to get in under R2k for a starting setup was quite surprising, but also I got it done in under 24 hours. Nice one Cycle Lab!
1 reply
65 months ago
Mbali at Vodacom 4U Sandton - you're a star.
Mbali at Vodacom 4U Sandton - you're a star.
1 reply
67 months ago
Never ever buy a Fitbit, they know their products are the puts.
Never ever buy a Fitbit. They dont have any customer service acumen, dont respond to complaints, don't even call you back. The products are substandard and the service is non-existent. Spent 25 minutes on a call with a bull**** generic warranty "NO" thrown back at me, after trying to engage as a customer. Losers.
0 replies
84 months ago
Don't trust.
Unavailable, unaccountable, uncommunicable, unprofessional, unphased. Nearly one year to create a basically unfixable mess that I can basically s**** to the bin and start over myself.
0 replies
113 months ago
E-mail black hole
<p>It's impossible to get my MSA refund paid now that I've moved abroad. Each time I send my proof of residence abroad (and the ridiculous request for a one-way ticket as further evidence) to the healthinfo address, there is a neverending auto response asking for the documents again. Each time from a different "person" and with a new reference number.</p> <p> </p> <p>I live in Brazil. I can't pick up the phone to complain. I recommend you guys start taking this seriously now.</p>
5 replies
113 months ago
Unethical billing practices and No honouring of agreements
<p>I cancelled my contract with Vodacom after almost two decades as a customer, moving abroad. I had to pay a massive cancellation amount, which I fully understood. I paid this amount on the 14th of January 2017 at the Cavendish store in Cape Town and my number turned into a prepaid number. I assumed Vodacom would honour this agreement. I moved abroad on the 15th.</p> <p> </p> <p>Now, overseas, I am getting debited off my account at the end of January! And I just received a MEGA bill, probably around 6 times my normal bill, for the end of February, even though my account was paid off.</p> <p> </p> <p>This is unethical and now I AM FORCED to try and resolve this issue FROM ANOTHER CONTINENT because of the absolute ineptitude of Vodacom.</p>
0 replies
115 months ago
They make it impossible to move DSL ISPs
<p>I gave formal, written notice of cancelling my DSL services 1 November for 1 December and requested that my landline number be moved into the commercial holding pool in order to change ISPs. I was told I would be contacted. A month and a half later, I'm still getting bills and online chat support is utterly unhelpful (Yogeshnie Naidoo treated me like an idiot, responding like a robot). It takes more than 15 minutes to get through on the customer support phoneline, which nobody can wait for.</p> <p>I dont' understand why I have to follow up on this being done - clearly an uncompetitive action on the side of Telkom and I am considering legal discourse. I will for sure not be paying these bills they're generating out of thin air.</p>
2 replies
Review Distribution
5 Star
1 (10%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)