Active since Dec 2016
Awful, horrible experience, if you hear the name solomon Gordon, run for the hills. Rude, entitled and all around a **** that will trap you in and hold your file as a hostage, he quoted me 10k to sort out my father's state, nearly a year later the work hasn't been done properly, the evaluation request was wrong, he requested documents that had nothing to do with the matter and to top it all he sent me a statement for 21k and didn't even capture my deposit. DO NOT TRUST THIS MAN, the directors don't do anything about it either, basically there is no customer service.
Thiefs, DO NOT fly with Lufthansa if you don't have to, my suitcase was robbed and had to wait 6 months for them to get back to me and now they are requesting receipts for the items in the suitcase, I mean can you believe this nonsense.
Shan Edward was amazing and very helpful
The worst household items insurance service I have ever experienced. They will trick you by offering good prices and when time comes to pay, they will have so many tricks up their sleeve to reject your claim.
we had an attempted rubbery on the 14th of March ADT officers took 14 mins to arrive at the premises, this morning I spoke to a senior in monitoring division and she changed the instructions on the premises AGAIN as to not contact anybody and dispatch the officers immediately. Tonight exactly at 9 we had suspicious activity at the gate and pushed the panic button, after 19 minutes of wait I had to call and ask why nobody has shown up, the lady put me through the road manager and he apologized????? We could have been killed, we had armed rubbery last year in October which officers only entered the premises after 40 mins. Unfortunately I have to cancel all my contracts with ADT ASAP, this is OUTRAGOUSE.
They sell faulty goods on olx and run away with your money, here is the link to their profile https://www.olx.co.za/profile/111560714 They operate mainly via +27 67 927 6712 and +27 81 407 6678
They took a bit long to sort out the payment but thanks to Andre Engelbrecht the issue was resolved to my satisfaction, please note my rating of 5 star is ONLY representing my agent and not the discovery insure
Be extra careful when you take up household insurance with discovery, they will only replace your loss via vouchers for either makro or takealot, I had to replace my daughters tablet after a break in due to school work and they refuse to pay me out for the one stolen in addition to that they want to replace my longines wrist watch and Nintendo switch with makro vouchers!!!! Unbelievable, unfair treatment for the client that has already been through a robbery. Feels like I'm being robbed all over again by my insurance.
Be warned, he will take your money and you will never recieve your product. DO NOT BUY FROM ALEN WAKELIN, he is a scammer
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