YT
yole T
Active since Dec 2016
2
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2 reviews103 months ago
Dishonorable Bank!
At the end of August 2017, I made an arrangement with the bank to sell my car as I wasn’t able to afford it, the offer to purchase was sent through to VAF legal department as well as my signed letter to say I accept the offer as well as a letter to say I take liability for the shortfall. The bank was then supposed to send me documents for Akcnowledgement of Debt to sign, till this day I have not received the documentation and to top it off I have lost my buyer! What enrages me above all else is the debit order that they took from my account on Friday meaning now I have no funds left in my account due to this and worse being told by staff at branch that it cannot be reversed without a reference number from VAF! I called in again yesterday and sent emails and received a call from a said supervisor who promised to give me a call around 10am this morning. No call has been made. I’m sick and tired of doing follow ups with people who are not doing their job,!, furthermore what kind of a bank is unable to make reversals on behalf of their clients! Unacceptable standard bank! You have got to be the worst bank by far!
122 replies
113 months ago
Shocking service!
<p>I'm very disappointed in the srvice I have been receiving from Decor Mechanics regarding receiving my refundable deposit for some items which I hired on the 2nd of December 2016. It is now today the 30th December and I still have NOT received my money bac**** what makes me even more angry is each time I call, I'm promised that my name is on the lis to receive the refund because they had a backlog, I'm still WAITING as I'm typing this review! The lies that I was told were unnecessary and extremely offensive as a customer. To have to wait a whole month for a refundable deposiT when they have they stuff returned to them is extremely unfair and unprofessional!</p>
0 replies
Review Distribution
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1 Star
2 (100%)