Active since Jan 2017
6
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Reviews
6 reviews1 month ago
Best Internet, Fibre company
This is the absolute best company. Very helpful and friendly staff. Quick and efficient assistance. The internet is the best. Fast and efficient wifi and no setbacks. No issues at all since I have Wirulink. The best choice I have made to be with Wirulink. A highly recommended internet company and I am such a happy and satisfied customer.
53 replies
89 months ago
Pathetic airline
This airline is highly disappointing Every time their flights are delayed and for personal reasons Not once have I experienced a on time flight This is ridiculous 7th January 2019 Flight is to leave at 10:45 When checking in flight attendent says half an hour delay While waiting at the gate they announced flight will be delayed for another half hour.. I mean what the flip do they expect that we have time to be delayed.. Action needs to be taken against this airline.. We are paying for a service damn provide a professional service. . Flying from Durban to Jhb
0 replies
89 months ago
Worse service
This is the worse courier company to use. I ordered a package from a lady and she uses this courier company They came to deliver on the 20th of December 2018 Could not find my place they did not even attempt to call me for directions just took the package back to undelivered office When I called the call centre spoke to Rochelle Said they could not find my flat she updated the address with a unit number said she emailed the relevant department to get it sorted and they will deliver on the 21st.. Come 21st tracking my parcel no updates Called again spoke to Rochelle again she doesn't understand why they have not updated the system and she did email them she will email them again to find out what is happening I told her I need the package urgently.. When calling the call centre they take so long for a consultant to answer Rochelle had the nerve to tell me to collect the parcel from their office I told her why must I when I paid for the service She was very laid back and told me wait until the 24th if the system updates.. Come 24th system is still not updated Called again the call centre spoke to Rochelle again telling her I am leaving on the 26th on holiday and I need my package. Spoke to another consultant she said she will get it sorted I told her a friend is leaving on the 27th if I can getmy package to her to bring to me Still nothing I spoke to Jerico on the 27th of December he said that he doesn't understand why they taking so long to deliver and he will get the department in charge to call me No one called me I even told Rochelle I live in a complex when the driver delivers they must call me to be able to come down to open.. I contacted the supplier that used this courier to follow up with Aramex as I highly annoyed She did contact them and she said they came several times to deliver no one at the property.. So the 3rd of January 2019 my dad contacted Aramex and gave them a mouthful to say how long does it take to deliver a package They said they did come through no one at the property so my dad said hiw can a driver not call because we have security gates How dumb can you be I am highly angry as I needed this package for a function amd could not take it with.. Worse company ever with no professionalism..
0 replies
101 months ago
Bad Service and a bunch of thieves
I am highly upset with SAA On the 24th of November 2017 I booked with SAA online and entered my card details the following day my bank reversed the money into my account. .Spoke to a consultant at SAA told me to try again which I did and the money was reversed into my account.. Spoke to another consultant he took my card details said within half an hour if I don't get a email I should call which I did not receive an email.. called again and the consultant told me my payment won't go through as it is a debit card and not a credit card.. so I asked her will the booking cancel on its own or do I need to cancel it online she told me it will cancel on it's own.. So I than booked with another airline the very same day at had 7pm SAA takes money out of my account for the booking after I was told it is a debit card and payment won't go through.. Without my consent they take my money. . I spoke to a consultant on the 26th she said she will hand it over to the escalation department A lady did contact me from that department and said she will handle the matter as they need to listen to all my calls and take it from there. . She did call me back and said they news the other airline booking reference to see if I I have another booking in order to refund me.. She called me back and said they will refund me within 40 working days time so I told her this is their fault how can it take so long to refund me so she said she will try and get them to do it earlier so I called her and the feedback she gave me was within 27 working days fine her name was Lehlohonolo Lekoloane I received an email on the 30th of November to say Dear Sir/Madam We have received your refund application and finalisation thereof should be complete within 21 working days. So I decided to call the refund department on the 20th of December to find out what is happening I spoke to a lady named Adolfina her attitude very laid back and I explained to her and she tells me now it's not yet finalised so I told her but I received an email stating it has been finalised so she said she will speak to her superior and get back to me I waited on the line she said her superior has taken it as priority and I will get my money by Friday the 22nd.. I told her I have bills to my pay and I can't wait this long So the 22nd of December still no money so I called the refunds department and spoke to a lady named Zola explained to her and she checked and told me that my refund is sitting in the approval list what the hell so I told her but Adolfina said it be in my account today.. So she said she will give it to her superior once again and I will get my money in 7 to 10 working days.. So I decided to call again and Zola answered once again I told her listen here she needs to tell her superior to put my money into my account by next week she said she will speak to her superior but now they are closing and I must call back on Wednesday the 27th.. This is ridiculous their fault but I need to run around for my money and plus they lie and can't assist properly.. Highly ****ed off..
0 replies
103 months ago
Best Bed and Breakfast
Excellent service and such friendly staff.. Your welcomed with such warmth Clean and tidy Beautiful place to stay Gina the host is an amazing lady with a bubbly personality.. Home away from home Certainly will recommend this place for a holiday as I will be returning time and time again. This is what you call good service
0 replies
103 months ago
Bad Service and Laid back attitude
I have a membership with this gym and they are not settling my account that is in arrears I made a payment 2nd of October 2017 for the August fee into the bank account, gave the proof of payment to a lady at the branch and she said she will sort it out.. Month end of a October my account was debited three times whereby it was suppose to be only 2 debit orders.. I emailed my proof of payment to customer service on the 30th of October 2017 they received it and gave me a reference. . The Wednesday I went to the gym to use the facilities got there and my tag declined to enter so a consultant said my account is in arrears and I told him I paid emailed the customer service. He said he can't do anything as I need to deal with them directly.. No help what so ever.. On Thursday I called customer service they said it's pending at the administration department they will call me in 72 hours.. No one has called me.. Went to the gym on the 4th of November they told me my account is still blocked. . Highly upset as they still could not assist me.. on Monday the 6th I called customer service they than transferred me to Newtown to the administration lady but another lady named Quinn answered and I explained to her my situation she said she cannot disturb the administration lady as she is busy with banking she will let the lady call me, no one called me.. On the 7th I called customer service again they put me through to Newtown again I spoke to a gentleman named TK he was helpful after me arguing with him he gave me his email address to email the proof of payment which I did and said he will get back to me which he did saying he handed it over to the administration lady and waiting for her to get back to him.. The 8th of November I called Newtown directly and Quinn answered I asked for TK she said he won't be in due to the strike so I explained to her once again and all she cab say is I understand your frustration I mean really what laid back attitude.. she checked my account it's still not cleared I told her I will be taking further action now and wanting to cancel my membership as it cannot take 2 weeks to clear.. She was not helpful told me she will speak to the administration lady I told her I have been hearing this from Monday this lady cannot have the decency to call me and tell me she is handling it.. my account up until now is blocked and no one seems to be giving me the help I need and now I cannot use the gym facilities. . This is ridiculous and complete disgusting service. I have been a loyal client and this is what I get on return.. Highly upset
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)