WIRUlink Pty Ltd
Verified Business
|3.6|31 Reviews (last 12 months)|Responds in 7h 18m
WIRUlink Pty Ltd
Verified Business
|3.6
31 Reviews (last 12 months)
Responds in 7h 18m
AI Review Summary
Based on recent customer reviews, WIRUlink Pty Ltd receives largely positive feedback for its fibre and wireless internet service, with customers consistently praising connection reliability, fast and stable speeds, and responsive technical support. Long-standing clients frequently highlight minimal downtime and friendly, professional staff during installations. However, a recurring theme among dissatisfied customers concerns billing disputes, cancellation notice periods, and charges for services perceived as undelivered. Some customers also raise concerns about installation delays, unresolved jitter or peak-hour speed issues, and inconsistent follow-through on technical callouts requiring escalation.
Performance(last 12 months):
Trustindex Rating
6.7Ranked In Internet & Telecoms
#19Reply Time
7h 18mNPS Score
23Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 15h 3m
TrustIndex
6.7
Ranking
#19
in Internet & Telecoms
Reply Time
7h 18m
NPS Score
23
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 15h 3m
Frequently Asked Questions About WIRUlink Pty Ltd
Recent reviews (31)
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