Active since Apr 2009
Excellent service and great support. Been with wirulink for years and had no issues. Would definitely recommend them
Reasonable prices and excellent quality. Very helpful friendly knowledgeable staff. Will definitely recommend them for any beauty products
My parents got a OpenviewHd decoder 2 years ago as a gift from the children but didn't use it as they didn't need it, now the terrestrial signal became so bad that they need to install it now. Called Ellies, they arranged very speedy installation but there was an issue with the connection as the decoder didn't want to connect (decoder was brand new, sealed in the box still). The installer took it to Ellies where he was informed that the decoder is too old to update and we need to buy a new one again. When I spoke to the technical team they told me that the decoder is "not brand new" as its 2 years old and the software is no longer available. Now that's not my problem ! I asked them what to do and if they cannot assist me in getting a new decoder and he just blatantly told me no, not their problem I just need to buy a new one, which cannot do what the old one did (No RF output) and for that I will have to buy a RF modulator too which is another R500 so in total I need to spend another R1000 on top of the original R500 we paid for the useless decoder. I think it is totally unacceptable that they are expecting me to pay for something that's not my problem !!!!
My parents got a OpenviewHd decoder 2 years ago as a gift from the children but didn't use it as they didn't need it, now the terrestrial signal became so bad that they need to install it now. Called Ellies, they arranged very speedy installation but there was an issue with the connection as the decoder didn't want to connect (decoder was brand new, sealed in the box still). The installer took it to Ellies where he was informed that the decoder is too old to update and we need to buy a new one again. When I spoke to the technical team they told me that the decoder is "not brand new" as its 2 years old and the software is no longer available. Now that's not my problem ! I asked them what to do and if they cannot assist me in getting a new decoder and he just blatantly told me no, not their problem I just need to buy a new one, which cannot do what the old one did (No RF output) and for that I will have to buy a RF modulator too which is another R500 so in total I need to spend another R1000 on top of the original R500 we paid for the useless decoder. I think it is totally unacceptable that they are expecting me to pay for something that's not my problem !!!!
Thank you to Game Westgate for the great service. Went to purchase an electronic item, was advertised for a specific price but was priced wrong (printing error in local paper). They assisted me in getting the item at the advertised price with not too much hassles. Thank you Thulani and Bettie for the great service. Which there were more sales people like you going out of your way for customer service, something you don't see now a days
Had issues opening a credit card and was told by ITC that someone has opened a fraudulent MTN account on my ID number. I called MTN to find out who this person is that opened the account and get them to clear my name. Called customer service and was referred to Fraud department, fraud department then referred me back to customer care, this went on for a few times and I lost it. Then went onto Facebook with no luck. I then tweeted on twitter and got a response asking for my details. Gave it through and I am still waiting for that call. I tweeted a few more times and was told to contact a different department by the same department who just asked for my details. It's now 24hours later and no response yet? I need my name cleared like in yesterday. I cannot wait a month for my credit record to be cleared because some fellow south African couldn't find his own ID number and that MTN cant even pick up fraudulent activities on their own.... Get MTN's legal department to call me NOW to sort this out NOW ! ! ! ! ! Because someone did not do their jobs I now have to waist my time and money and energy to sort this out ! ! !! !
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